Grace Tuuga

Retailer and Customer Service Representative
Godfrey's NZ (GODFREYS)
Feb 2023 - Present (1 year)

• Provided exceptional customer service and maintained professionalism in dealing with customers, both in-person and over the phone.
• Demonstrated reliability, attention to detail, and a customer-centric approach in all interactions.
• Collaborated effectively with team members to achieve common goals and contribute to a positive team dynamic.

• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Facilitated smooth workflow within the team by effectively communicating with colleagues and supervisors regarding task progress and priorities.
• Complied with safety, health, and environmental regulations as prescribed by law.
• Maintained accurate records of packaging activities, including batch records and inspection reports.
• Successfully packed more than 3,000 orders per night, demonstrating efficiency and attention to detail.

Demonstrated ability to work long hours, packing and stacking pallets and fruits.

• Handled customer inquiries and ensured accurate reporting of deliveries.
• Organized deliveries and input orders, maintaining balance and accuracy in records.