Grace Woodward
South Morang,Australia
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
The French Lettuce
Melbourne, VIC
12.2023 - Current
- Set up tables with glassware, linens and silverware to prepare tables for service.
- Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff.
- Explained daily menu offerings, drink specials and seasonal items, making recommendations based on customer preferences.
- Notified kitchen staff of specific customer requests.
Before and After School Care Assistant
St Francis of Assisi Mill Park
Melbourne, VIC
09.2023 - Current
- Secured indoor and outdoor premises to protect children
- Observed and monitored children to identify developmental strengths and target enrichment activities
- Cared for numerous children ages 5 to 12
- Managed crafts and other hands-on activities to engage kids and promote development
- Introduced learning activities and imaginative play to teach children to explore
Administrative Assistant
Paramount Property Management
Wattle Glen, VIC
03.2020 - 12.2024
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Updated details in company database by keying in customer contacts and delivery dates
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports
Waitress
Hahndorf's fine chocolates
Greensborough
07.2022 - 05.2023
- Greeted customers, answered questions and recommended specials to increase profits
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Presented food and beverages to guests at tables
- Maintained accuracy while handling payments, giving change and printing receipts for customers
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
Waitress
Rivers of Yarrambat
Yarrambat, VIC
10.2018 - 10.2021
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Stocked server areas with supplies before, during and after shifts
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
Education
Master of Teaching - Early Childhood And Primary
Australian Catholic University
Melbourne, VIC05.2026
Bachelor of Event Management - And Marketing, Business
La Trobe University
Bundoora, Melbourne11.2023
Certificate IV in Property Services - Agents Representative in Real Estate
The Real Estate Institute of Victoria
Online09.2021
High School Diploma -
Our Lady Or Mercy College
Heidelberg, Melbourne11.2020
Skills
- Customer Service
- Communication
- Problem Solving
- Sales
- Team Collaboration
- Attention to Detail
- Interpersonal Skills
Certification
- CPR renewal, August 2025
- First Aid, August 2024
- Licensed Agents Representative, 01/01/21
Timeline
Waitress
The French Lettuce
12.2023 - Current
Before and After School Care Assistant
St Francis of Assisi Mill Park
09.2023 - Current
Waitress
Hahndorf's fine chocolates
07.2022 - 05.2023
Administrative Assistant
Paramount Property Management
03.2020 - 12.2024
Waitress
Rivers of Yarrambat
10.2018 - 10.2021
Master of Teaching - Early Childhood And Primary
Australian Catholic University
Bachelor of Event Management - And Marketing, Business
La Trobe University
Certificate IV in Property Services - Agents Representative in Real Estate
The Real Estate Institute of Victoria
High School Diploma -
Our Lady Or Mercy College