Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Grace Zhang

Sydney,NSW

Summary

Friendly and reliable attendant offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Cat Shelter Volunteer

SAFE Rehoming Cat Shelter
2023.04 - Current
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
  • Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Education

High School Diploma -

North Sydney Girls High School
Crows Nest, NSW
2023

Skills

  • Customer Service and Assistance
  • Customer Complaint Resolution
  • Customer Satisfaction
  • Conflict Resolution Techniques
  • Cash Register Operations
  • Menu Memorization
  • Working with Diverse People
  • Verbal and Written Communication

Languages

Chinese (Mandarin)
Professional Working

Timeline

Cat Shelter Volunteer

SAFE Rehoming Cat Shelter
2023.04 - Current

High School Diploma -

North Sydney Girls High School
Grace Zhang