Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace (Gracie) Aulich

Ainslie,ACT

Summary

Adept Nail Technician with a proven track record of enhancing client satisfaction through exceptional customer service and high-quality nail care. At Myself, I leveraged time management and verbal communication skills to expand the client base and maintain a high level of cleanliness, contributing to a loyal and satisfied clientele. Demonstrated expertise in service promotion and client education, ensuring repeat business and referrals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Nail Technician

Myself
12.2023 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Communicated effectively with management concerning important customer issues.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Educated clients on benefits of regular nail care, fostering loyalty and repeat business.
  • Provided training to new nail technicians, ensuring consistent quality of service across team.
  • Offered personalized services according to needs and preferences.
  • Educated clients on proper use of salon products.

Education

High School Diploma -

Radford College
Bruce, ACT
12.2023

Skills

Customer Service

Time Management

Appointment management

Client consultation

Verbal communication

Service Promotion

Customer Education

Sales proficiency

Organizational Skills

Client satisfaction

Active Listening

Workspace Organization

Appointment Scheduling

Product Sales

Timeline

Nail Technician

Myself
12.2023 - Current

High School Diploma -

Radford College

Similar Profiles

CREATE PROFILE
Grace (Gracie) Aulich