Gracelyn Osei-Bonsu
Melton South,VIC
Summary
Dedicated and compassionate Enrolled Nurse (EN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Analytical and strategic enrolled nurse with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Organized and dependable nurse successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Psychiatric Enrolled Nurse
Northern Health
02.2023 - Current
- Provide comprehensive, accountable, and high-quality nursing care as specified in patient's care Plans.
- Performed accurate documentation of patient mental state examination and assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Promoted safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Evaluated mental health needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Educated patients, families and caregivers on mental health issues and prognosis, treatment options, disease process, and management and lifestyle options.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Organized and managed care of patients undergoing various therapies and procedures.
ENDORSED ENROLLED NURSE
LEONGATHA HOSPITAL
02.2022 - 02.2023
- Effectively carries out comprehensive admission assessment and provided extensive notes and documentation on patient cases and medical history and information.
- Performed routine wound care and dressing changes on schedule.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in healthcare team.
- Created efficient shift handover process which improved continuity of care between nursing shifts.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Developed individualized care plans tailored to diverse patient populations with varied medical conditions.
- Evaluated charting procedures for adherence to best practices.
- Expedited discharge processes by coordinating with various departments for timely completion of required paperwork.
- Contributed to cost-saving initiatives by identifying areas for waste reduction without compromising patient care quality.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Managed patients recovering from medical or surgical procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Primary Health Enrolled Nurse
My Clinic Werribee
12.2020 - 02.2022
- Assessing, planning, implementing, and evaluating patient care plan in consultation with other health professionals.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Disability Support Worker
Possability Victoria
03.2018 - 01.2020
- Drove clients safely to social activities and appointments.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, participant behaviors, and incidents.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Adhered to company requirements for participant interactions and care standards.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
Education
Diploma of nursing - Diploma of Nursing
Gordon Institute of TAFE
Werribee, VIC11.2020
Bachelor of Nursing - Nursing
Federation University Australia
Churchill, VICSkills
- Evidence-Based Practice
- Excellent Bedside Manner
- Medication Administration
- Medication and IV administration
- Patient Care
- Patient Assessment
- Clinical Documentation
- Health Promotion
- Wound Management
- Mental health care
- Community health
- Home Health Care
- Compassion and Empathy
- Effective Communications
- Technology and IT Applications in Health Care
- Compliance to standards and legislation
- Treatment Planning
Certification
- First aid and CPR certificate
- Hand hygiene certificate
- Infection control certificate
- Manual handling certificate
Languages
ENGLISH
AKAN
Attributes
- Strong leadership qualities with a keen sense of initiative, flexibility, and accountability.
- Exemplary work ethic; high degree of diplomacy and professionalism.
- Excellent organizational, planning and time management skills with the ability to keep within timescales and budgets.
- Customer-focused with superior problem solving and decision-making abilities.
- Communicator, innovator, and motivator with the ability to influence and negotiate with internal and external stakeholders.
- Highly analytical and detail oriented with a continuous improvement mindset.
- Ability to flourish with minimal guidance in a fast-paced environment, be proactive, and handle uncertainty.
- Committed to the success of the organization and its employees.
References
References provided upon request
Timeline
Psychiatric Enrolled Nurse
Northern Health
02.2023 - Current
ENDORSED ENROLLED NURSE
LEONGATHA HOSPITAL
02.2022 - 02.2023
Primary Health Enrolled Nurse
My Clinic Werribee
12.2020 - 02.2022
Disability Support Worker
Possability Victoria
03.2018 - 01.2020
Diploma of nursing - Diploma of Nursing
Gordon Institute of TAFE
Bachelor of Nursing - Nursing
Federation University Australia
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