Summary
Overview
Work History
Education
Skills
Availability
Affiliations
Accomplishments
Languages
Timeline
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GRACIE NZENZA

Point Cook,VIC

Summary

Enthusiastic and versatile team member, with a solid background in thriving in workplace environments, utilizing my hardworking approach, and critical thinking skills. Maintains an organized, clean, and safe work area, while having an open mind. I am willing to take on any task and support customers with my warm approach, and I love meeting and interacting with new people.

Overview

1
1
year of professional experience

Work History

Team Member

Coles
Point Cook, Victoria
05.2024 - Current
  • Executed assigned tasks with minimal supervision and in accordance with desired standards.
  • Addressed customer needs by responding to specific requests as quickly as possible.
  • Provided adaptable working schedule and hours to accommodate fluctuations in operational demand.
  • Collaborated with other departments to ensure alignment of goals across teams.

Team Member

Grill’d (Point Cook)
Point Cook, 3030
05.2024 - 11.2024
  • Received multiple appraisals and rewards at work for my commitment, eagerness, and hard work.
  • I reached the Proficient and Expert levels at my station (floor and till) in customer service.
  • Oversee restaurant activities during the busiest times (assuming the position of floor host), taking on leadership roles when required, and executing numerous tasks with exceptional quality.
  • Contribute positively alongside coworkers to establish a lively and friendly setting for customers and staff.
  • Offered a flexible working schedule and hours to support fluctuations in operational demand.
  • Answered phone calls regarding inquiries about products or services.
  • Operated cash registers to process payments from customers.

Education

Alamanda K-9 College
Point Cook

Peterhouse Girls
Harare

Homestead Senior Secondary School
Point Cook

Skills

  • Interpersonal skills
  • Adaptability
  • Time management
  • Teamwork and collaboration
  • Critical thinking
  • Reliability and work ethic
  • Leadership
  • Friendly and welcoming
  • Communication and customer service

Availability

  • Weekdays
  • Weekends
  • Public Holidays

Affiliations

  • Basketball
  • Horseriding
  • Painting
  • Singing
  • Model United Nations
  • Karate

Accomplishments

  • Selected to travel to China in 2019 for a foreign exchange program
  • Appointed as basketball team leader, leading my team to the finals, receiving first place
  • Have been involved in multiple photoshoots in pursuit of a modelling career
  • Highest Achiever for academic awards

Languages

English
Native/ Bilingual

Timeline

Team Member

Coles
05.2024 - Current

Team Member

Grill’d (Point Cook)
05.2024 - 11.2024

Alamanda K-9 College

Peterhouse Girls

Homestead Senior Secondary School

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