Energetic and organized with knack for problem-solving and . Well-versed in strategic planning and operational efficiency, along with strong communication and interpersonal skills, committed to driving team success and achieving goals.
Overview
6
6
years of professional experience
Work History
Manager
Chari Swim- Self-owned Small Business
Derby, WA
10.2022 - 04.2023
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Utilized POS systems efficiently for accurate transactions and inventory management purposes.
Assisted in SEO optimization strategies, improving organic traffic.
Developed visual concepts and designs for digital platforms, enhancing user engagement.
Utilized Adobe, Canva, etc for design execution and iteration.
Developed and executed targeted email campaigns to enhance customer engagement.
Analyzed campaign performance metrics to refine strategies and improve engagement.
Educators Assistant
OneTree Community Services
Derby, WA
08.2020 - 11.2020
Participated in professional development workshops, enhancing educational skills and methodologies for improved support outcomes.
Adapted teaching methods to accommodate diverse learning styles and abilities within the classroom environment.
Maintained accurate records of student progress, contributing to individualized education strategies.
Built relationships and communicated with parents to provide best learning environment for children.
Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Cashier
Woolworths Group
Derby, WA
06.2017 - 12.2018
Provided exceptional customer service while addressing inquiries and resolving issues.
Enhanced customer loyalty through rewards program enrollment.
Set up new sales displays each week with fresh merchandise.
Maintained current knowledge of store promotions and highlighted sales to customers.
Used POS system to enter orders, process payments and issue receipts.
Collaborated with team members to ensure smooth store operations during peak hours.