Gracie Woolan

Started a small business called "Relaxation Massage By Grace" and opened a small studio, to do my massages

Cash Handling

Customer service

Banking

Reading through emails and sending them. Communication via computer

Receiving and making phone calls

Ordering product to store

I love Kids and have helped out when I can, friends and families, to nanny their Kids, its something that I love and has been fun.

Monitoring fridge and freezer temperatures.

Filling and checking stock levels and Used By/Best Before Dates.

Mark Downs and Shrinkage/Write offs of stock no longer suitable for sale.

Food handling, including raw, processed, cured and cooked meats.

Managing and rotating stock, in deli departments.

General register duties in both the main store and the Liquor department.

Preparing and displaying fresh deli products.

Emptying bins and washing dishes.

Collecting trolleys from the carpark.

Handling customer queries and complaints

Cash Handling

Working in a team environment

Quick decision making in a café setting.

Maintaining a clean and safe workspace.

Customer care and satisfaction

Cooking and preparing of café food.

Making coffees

Emptying bins and washing dishes.

During 2020 I was a successful applicant in the Mt Baw Baw alpine Resort winter/ski season program, however due to the 2020 covid-19 pandemic and lockdowns in Victoria, I was sadly unable to complete the season at the resort, I do however believe I gained some useful experience from taking part in the program even for the short time I was there.

My role at The Mt Baw Baw Alpine Resort included the following tasks: •Cash Handling

Assisting and fitting guests with ski and snow equipment.

Cleaning duties.

Customer service duties.

Using Salepoint -Rental system (Entry, chain hire, toboggan pass, lift ticketing and snow gear hire).

Assisting Kitchen Staff.

Cleaning duties.

Customer service duties.

Taking Orders.

Table Service and Waitressing.