Hi, I’m
Gracy Sula
Noble Park,Australia
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
4
years of professional experience
Work History
BP Service Station
Customer Service Representative
03.2021 - 05.2022
Job overview
- Honed my abilities in managing fast-paced environments, resolving customer issues, and ensuring operational efficiency
AMPOL FOODARY
Customer Service Attendant
03.2021 - 02.2022
Job overview
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
Prima Printing
Production Operator
07.2018 - 01.2020
Job overview
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Editing capabilities to correct mistakes before printing.
- Troubleshoot problems and repair printing machines when needed.
- complete orders of all sizes and levels of importance.
Education
Holmes Institution
Master’s from Business Administration and Professional Accounting
01.2023
Skills
- proficient with Microsoft Excel
- proficient with Word
- Time management and organizational skills
- Ability to work independently and in team remotely
Timeline
Customer Service Representative
BP Service Station
03.2021 - 05.2022
Customer Service Attendant
AMPOL FOODARY
03.2021 - 02.2022
Production Operator
Prima Printing
07.2018 - 01.2020
Holmes Institution
Master’s from Business Administration and Professional Accounting
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