Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Graham Henderson

Perth,WA

Summary

Dynamic professional with a strong work ethic and safety management expertise, honed at Compass Group ESS. Proven track record in enhancing passenger safety through rigorous vehicle inspections and effective employee training programs. Skilled in complaint handling, fostering positive rider experiences, and ensuring compliance with safety regulations.

Offering reliability, strong organizational skills, and commitment to safety, ready to excel and grow in this environment. Brings keen ability to learn new procedures and apply effective communication and problem-solving skills. Ready to use and develop route planning and conflict resolution skills in [Desired Position] role.

Positive, dependable, and organized individual with solid understanding of safety regulations and effective communication strategies. Knowledge of route planning and conflict resolution skills ensures smooth and safe transit operations. Committed to creating positive environment that enhances overall experience for all passengers.

Overview

2026
2026
years of professional experience

Work History

Assistant Bus Supervisor

Compass Group ESS
  • Assisted in planning emergency response protocols for natural disasters or other unforeseen situations affecting bus operations within the region.
  • Investigated incidents involving buses, including accidents and breakdowns, to determine root causes and implement preventive measures.
  • Enhanced safety measures for passengers by conducting regular vehicle inspections and maintenance checks.
  • Collaborated with other supervisors in developing staff training programs designed to enhance customer service skills among employees.

Bus Driver

Compass Group ESS
05.2022 - 07.2025
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
  • Inspected bus for any mechanical issues before departure.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Verified cleanliness and tidiness of bus through regular cleaning.

Bus Driver

Busyox
05.2021 - 05.2023
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Received excellent customer reviews for friendly, punctual transport services.

Bus Driver

Sodexo Remote Sites
03.2018 - 09.2021
  • Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
  • Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
  • Developed strong rapport with regular passengers, fostering welcoming and friendly environment.
  • Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
  • Fostered positive team environment, sharing knowledge and tips with colleagues to enhance overall service quality.
  • Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.

Education

HLTAID.011. HLTAID 010. HLTAID 009. - First Aid Certificate

Allans Training
Perth, WA
03-2025

Certificate III - Cleaning Operations

SWC
Perth, WA
01-2021

TLIB. 0002. TLIC. 3042. TLIF. 1001 - Bus Driving

Miss Training Centre
Perth, WA
10-2020

No Degree -

Darroch Senior Second School
Edinburgh
12-1961

Skills

  • Strong work ethic
  • Safety management
  • Employee training
  • Complaint handling
  • Incident reporting
  • Vehicle maintenance
  • Tracking tasks
  • Record keeping
  • Telephone etiquette

Languages

English

Timeline

Bus Driver

Compass Group ESS
05.2022 - 07.2025

Bus Driver

Busyox
05.2021 - 05.2023

Bus Driver

Sodexo Remote Sites
03.2018 - 09.2021

Assistant Bus Supervisor

Compass Group ESS

HLTAID.011. HLTAID 010. HLTAID 009. - First Aid Certificate

Allans Training

Certificate III - Cleaning Operations

SWC

TLIB. 0002. TLIC. 3042. TLIF. 1001 - Bus Driving

Miss Training Centre

No Degree -

Darroch Senior Second School

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