Graham Stone

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Developed and maintained courteous and effective working relationships.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

I

• Collaborated with team members to develop best practices for consistent customer service delivery.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Boosted team morale by consistently recognizing colleagues' contributions and achievements.
• Investigated and resolved customer inquiries and complaints quickly.
• Responded proactively and positively to rapid change.

• Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
• Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
• Contributed to development of individualized plans to support youth goal achievement.
• Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
• Supported and mentored students in developing skills to become successful in community.
• Collaborated with parents, teachers and professionals to drive youth program outcomes.

• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.