Graham Taylor
Brisbane
Summary
Ability to effectively communicate (both verbal and written) with people of a professional and diverse cultural background. Strong organisation skills, including prioritisation and time management. Professional work ethic, takes pride in work with a flexible approach. Good analytical skills Demonstrate initiative to develop effective working relationships. Excellent attention to detail. Proven ability to work as part of a team and autonomously. Proven Management skills. Ability to motivate personnel to a higher level of skills achievement.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Service Manager
Scantec Refrigeration Technologies
11.2005 - 11.2024
- Reporting directly to the Managing director of the company
- Established and built up a service department for refrigeration and air conditioning employing 14 technicians, 4 apprentices as well as setting up an administration department that included a service coordinator
- Built up the service side of the business including employing 2 admin staff to carry out service coordinating and invoicing
- Implemented software packages for the running of the service department for invoicing, purchase orders
- Implementation and introduction of new electronic paper less systems
- This was incorporated with Ipads and smart phones this replaced service forms and orders generated from the office saving time for both in the office and the personnel in the field
- Each service technician was also issued with a company email address and access to the internet
- Set up service office in Sydney, after been in operation for 11 months I closed this operation as it was difficult to break into the local industry while trying to expand into PNG and looking after local customers while trying to grow the service business virtually on my own
- Set up servicing of refrigeration equipment in various states including Queensland of our customers by local contractors this included monitoring works carried out and scrutinising any repairs / corrective work that required to be quoted
- Dealing with various contractors arranging quotations for customers to carry out corrective work that was for various repairs and maintenance in Queensland and other states for work around their sites
- Visit and established on going service work in PNG and the Solomon Islands
- Introduced and setup service maintenance and accounts systems
- Set up service agreements with customers in Queensland and various other states
- I was still actively involved visiting sites where required to fault find and problems system issues as well as addressing breakdowns
- Assisting contracts department when required for input during commissioning of systems
- Quoting various types of work including service contracts of various duration, compressor servicing overhauling, various jobbing work, upgrades to refrigeration systems and sourcing and quoting various refrigeration parts and components
- Assisting in setting up OHS systems for our company
- Travelled to GEA Netherlands and attended a 5 day intensive training course on reciprocating Compressors – Technical – Advanced
Service Supervisor / Service Manager (Hands On)
York ERS Previously Muller Industries
12.2000 - 10.2005
- Visiting new clients acquiring business
- Travelled to York in New Zealand to both the North and South Islands addressed refrigeration faults at various sites as well as Frick compressor and their control systems
- While in New Zealand I carried out training at some branches for personnel on the use and fault finding the Frick control panels this also included the correct installation of the panels and their controls
- Quotations for various work
- In this position I still carried out the tasks listed below as well
Senior Refrigeration Mechanic
Muller Industries
03.1997 - 11.2000
- Overhauling various screw and reciprocating compressors
- Commissioning of screw compressors packages
- Commissioning of refrigeration plants ammonia / Freon
- Fault finding and repairs of screw packages
- Commissioning of screw compressors packages
- Fault finding on refrigeration systems
- Servicing of various refrigeration plants
- 24 Hour Standby
- Assist in layout of PLC programming for refrigeration plants
- Travel to other states to address various refrigeration system problems
Hands on Engineering Manager
Maydon Wharf/Bayhead Cold Storage
11.1993 - 03.1997
- Company Overview: Part of the Oceania group with the largest export/import cold stores in Africa
- EEC rated facilities with export licenses
- Combined Storage of 38000 tons of freezer and chiller space at both of these sites
- Responsible for both Cold Storage Plants
- Refrigeration Systems – implementing and operation of preventive maintenance program a work force of 5 tradesman and 4 assistants
- Rolling stock forklifts and reach trucks
- Sourcing spares and equipment
- Building and site
- Upgrading of plants and systems
- Dealing with shop stewards
- Dealing with sub-contractors and contractors
- Safety and fire prevention at both plants
- Budget and cost control for all areas of maintenance
- Training of staff
- Part of the Oceania group with the largest export/import cold stores in Africa
- EEC rated facilities with export licenses
- Combined Storage of 38000 tons of freezer and chiller space at both of these sites
- Achievements: Upgrading of PLC system designed program with PLC consultant to enable a improved and more efficient system controlling the refrigeration plants thus saving money at both Maydon Wharf and Bay Head Cold Storage plants
- Upgrading of main incoming supply switch panel at Maydon Wharf Cold Storage
- Designed in conjunction with supplier auto-remote cold room door movement this dramatically reduced door openings and unnecessary load on the refrigeration plants
- Involved with designing roller conveyor for feeding into –26 degrees centigrade cold rooms which is one of the best in the group
- Better control and unnecessary breakdowns at Bayhead Cold Storage
- Set-up a preventative maintenance program and logging system
- I carried out repairs that my predecessor indicated could not be carried out unless a great amount of money was spent to correct them
- I carried out these repairs very cost effectively
- With this and many other corrective work and upgrades this earned me the trust and respect from the chairman of the group of companies
- Successfully converted a large blast freezer to store high quality export chilled meat that had to be stored at a constant 0.8 degrees centigrade without even slight freezing product in boxes located on the outside of the pallets as this was monitored by the customer constantly
- Achieving this temperature enabled our company to offer what no other company could offer with guarantied success in the state
- The storage of this high quality product for export greatly increased the income for the company
- Set-up safety reps and fire fighting teams at both plants
- Implemented remote access to both sites to allow off site monitoring
- This computer logs temperature, pressures and controls cold rooms and compressors and was the first within the group of companies
- Started with procedures for ISO 9000
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
- Evaluated vendor proposals to ensure high-quality materials were sourced at competitive prices while maintaining strong relationships with suppliers.
Hands on Foreman
OK Bazaars
10.1988 - 11.1993
- Company Overview: One of the largest Chain Stores in South Africa
- Responsible for 4 artisans, 3 Assistants
- Making sure all services, breakdowns and repairs downs carried out timeously
- Travelled to different states within South Africa to trouble shoot and carry out upgrades of various systems
- Budgets and cost controls
- Sourcing spares and equipment
- One of the largest Chain Stores in South Africa
- Achievements: Set-up preventive maintenance program, breakdowns slowed down dramatically and saving the department money
- Tighter control on expenses saving on unnecessary spending
- Travelled to different parts of the country sorting out re-occurring problems and faults thus saving money
Industrial Service Technician
GRENCO SA
09.1982 - 10.1987
- Responsible for installation and commissioning of various refrigeration systems
- Fault finding and servicing of various refrigeration systems
- 24 hours standby
- Sourcing spares
- Liaising with customers about work to be carried out then carrying out the work once approval was given
- Equipment worked on during this time: Industrial and Commercial Refrigeration (Ammonia and Freon), Cold Storage, Chemical Manufacturing Plants, Meat Processing Plants
- Experience in various industrial and commercial refrigeration systems
- Worked on large cold storage facilities, chemical manufacturing plants, fishing trawlers, larger reefer vessels (Frozen bulk products) salvage tugs and support vessels for oil rigs, Ice cream manufacturing plants and dairies
- Central Air-conditioning Units
- Extensive control and hard wiring work
- Manufacturing of electrical control panels for refrigeration plants
- Overhauling of numerous compressors
- Involvement’s in Commissioning of large screw compressors and switchgear
- Attended numerous seminars
- Exposure to PLC programming
Education
Year 12 -
Northlands Boys High School
N3, N4, N5 Refrigeration Courses -
TAFE
Durban South AftricaCertificate Courses - Reciprocating Compressor -Technical -advanced
GEA Training
10.2024
Skills
- Effective communication
- Strong organisation skills
- Prioritisation
- Time management
- Professional work ethic
- Analytical skills
- Initiative
- Attention to detail
- Teamwork
- Autonomy
- Management skills
- Motivation of personnel
- Positive attitude
- Problem-solving
- Customer service
Certification
- Forklift
- EWP above 11 meters
- Drivers license
- QBCC
- Refrigerant handling Licence
- White Card
- GEA Training Netherlands, 10/01/24, Reciprocating Compressor - Technical - advanced.
- Bullying in the workplace.
- Employers – Managing psychosocial hazards at work.
- Sexual harassment at work obligations – for business.
- QLD anti-discrimination ACT workshop.
Furthereducation
- Industrial Relation Training.
- P.L.C. Programming and Application Level 2.
- Safety Representative, South Africa.
- Fire Protection, South Africa.
- First Aid.
- CFC Accreditation (Brisbane, Australia).
- CFC Vetec Accredited to Confined Space Course.
- Travelled to Frick Factory in USA training on various Frick compressors and their control panels.
- Ammonia handling course.
Attributes
- Friendly and outgoing
- Reliable and Honest
- Self-confident, ambitious and very motivated
Hobbies and Interests
- Offshore fishing
- Maintenance and repair to fellow angler’s boats as well as mine.
- Walking
- Cycling
- Gardening
- Been a workaholic it does not give me much time for many other activities.
Timeline
Service Manager
Scantec Refrigeration Technologies
11.2005 - 11.2024
Service Supervisor / Service Manager (Hands On)
York ERS Previously Muller Industries
12.2000 - 10.2005
Senior Refrigeration Mechanic
Muller Industries
03.1997 - 11.2000
Hands on Engineering Manager
Maydon Wharf/Bayhead Cold Storage
11.1993 - 03.1997
Hands on Foreman
OK Bazaars
10.1988 - 11.1993
Industrial Service Technician
GRENCO SA
09.1982 - 10.1987
Certificate Courses - Reciprocating Compressor -Technical -advanced
GEA Training
Year 12 -
Northlands Boys High School
N3, N4, N5 Refrigeration Courses -
TAFE
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