Granda Burton
Newman ,WA
Summary
I am a hardworking, passionate and proud Martu woman who believes my skills and experience are highly needed. As a mother of three children I always strive to fill my environment with positivity and a "can do" attitude at home and in the workplace.
Overview
21
21
years of professional experience
Work History
Child and Youth Program Assistant
Jigalong Youth And Culture Centre
Jigalong, WA
06.2023 - 01.2024
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
Team Leader Manager
Ashburton Aboriginal Corporation
Jigalong, WA
07.2022 - 08.2023
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Teaching Assistant
Department Of Education
Jigalong Remote Community School
01.2017 - 12.2019
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
Shop Assistant
Outback Stores
Jigalong, WA
11.2016 - 11.2017
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Retail Cashier
Woolworths
Carnarvon, WA
06.2013 - 05.2014
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Administrative Assistant
Silver Chain
Carnarvon, WA
01.2003 - 09.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Cleaner
Puntukurnu Aboriginal Medical Services
Jigalong WA
04.2022 - 03.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Certificate II - Construction
Central Regional TAFE
Carnarvon, WACertificate II - Retail
Carnarvon CDP
Certificate I - Business
Central Regional TAFE
Carnarvon, WABachelor Of Education - Teacher Education
Curtin University
Perth, WACarnarvon Senior High School
Carnarvon, WASchools of Isolated & Distance Education
Leederville, WASkills
Professional demeanor
Team building
Organisation and time management
Critical thinking
Problem solving
Leadership
Computer
Interpersonal communication
Referees
Tony - CEO Jigalong community
0448 979 463
Ian Hayes
0488 435 127
Emily Keane - Ashburton Aboriginal Corporation
(08) 91815800
Timeline
Child and Youth Program Assistant
Jigalong Youth And Culture Centre
06.2023 - 01.2024
Team Leader Manager
Ashburton Aboriginal Corporation
07.2022 - 08.2023
Cleaner
Puntukurnu Aboriginal Medical Services
04.2022 - 03.2023
Teaching Assistant
Department Of Education
01.2017 - 12.2019
Shop Assistant
Outback Stores
11.2016 - 11.2017
Retail Cashier
Woolworths
06.2013 - 05.2014
Administrative Assistant
Silver Chain
01.2003 - 09.2005
Certificate II - Construction
Central Regional TAFE
Certificate II - Retail
Carnarvon CDP
Certificate I - Business
Central Regional TAFE
Bachelor Of Education - Teacher Education
Curtin University
Carnarvon Senior High School
Schools of Isolated & Distance Education