Experienced driver trainer and assessor known for delivering comprehensive training and maintaining high safety standards. Skilled in developing training programs that meet regulatory requirements and drive performance improvements.
Overview
10
10
years of professional experience
Work History
Driver Trainer and Assesor
Intrain Assesors
Lavington , NSW
04.2023 - Current
Deliver comprehensive training sessions for students.
Train and assess driver performance and compliance to meet requirements set out by VicRoads.
Collaborated with management to refine training programs based on feedback.
Maintain accurate records of training sessions and driver assessments.
Instructing students on procedures for the safe operation of heavy vehicles, including shifting gears, coupling and uncoupling of trailers, and load restraint.
Maintain records related to driver training programs, such as attendance logs, and certification documents.
Explain pre-start procedures and maintenance practices for a variety of heavy vehicles.
Yard Operations Manager
Greenfreight
Wodonga, VIC
10.2022 - 04.2023
Coordinated schedules for yard personnel and equipment usage for optimal workflow.
Implemented safety protocols to maintain a secure working environment for staff.
Trained new employees on yard procedures and safety measures effectively.
Managed inventory control by organizing incoming and outgoing materials systematically.
Collaborated with logistics teams to streamline loading and unloading activities.
Monitored equipment maintenance schedules to reduce downtime and enhance performance.
Conducted regular inspections of yard conditions to identify and address hazards promptly.
Created reports detailing daily yard activities, including shipping and receiving status.
Maintained records of delivery times, shipment weights, vehicle inspections and other relevant data points.
Identified areas requiring improvement within the yard operations process and developed solutions accordingly.
Investigated customer complaints regarding delivery issues or product quality problems.
Organized and scheduled deliveries in a timely manner to meet customer needs.
Implemented procedures for loading and unloading trucks, verifying orders, inspecting shipments and storage of materials.
Conducted regular reviews of operational performance metrics such as turnaround time, order accuracy rate and customer satisfaction scores.
Managed staff training programs related to loading and unloading processes, hazard recognition and safety protocols.
Performed ongoing maintenance checks on vehicles used in the yard operations process.
Ensured that all drivers were aware of their assigned routes, delivery times, pick-up locations.
Coordinated and supervised yard operations personnel to ensure compliance with safety regulations.
Collaborated with warehouse managers to coordinate the movement of goods between warehouses.
Inspected vehicles prior to dispatch to ensure they were safe for use on public roads.
Prepared staff work schedules and assigned team members to specific duties.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Formed and sustained strategic relationships with clients.
Night Shift Supervisor
Greenfreight
Wodonga, VIC
08.2020 - 10.2022
Supervised night shift operations to ensure efficient workflow and productivity.
Coordinated team schedules to maintain optimal staffing levels during night hours.
Monitored safety protocols to promote a safe working environment for all employees.
Resolved employee conflicts promptly to maintain a positive team environment.
Implemented process improvements to enhance operational efficiency during night shifts.
Reported operational issues to management for timely resolution and support.
Monitored employee attendance, tardiness and overtime hours.
Assisted upper management with daily operations to meet standards of service and quality.
Resolved customer complaints in a timely manner within established guidelines.
Created schedules and assigned jobs based on employee strengths and anticipated customer demand.
Monitored security and enforced loss prevention strategies during shift.
Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources, and maintaining schedules.
Coordinated with day shift supervisors regarding any unfinished tasks or problems that may arise during night shifts.
Investigated any accidents or incidents that occurred during the night shift.
Provided guidance on job duties and answered questions from team members.
Delegated tasks to multiple employees while maintaining efficient workplace.
Conferred with management and subordinates to resolve problems or complaints.
Enforced company policies, answered coworkers' questions and trained new personnel.
Observed and monitored utilization of equipment.
Long Distance Line Haul
Greenfreight
Wodonga, VIC
06.2017 - 08.2020
Transport goods to major cities along the Eastern Seaboard.
Liaise with Operations to ensure delivery schedules are met in a safe and timely manner.
Unload/loading of trailers, ensuring that loads are restrained appropriately, all while staying within axle and gross mass load limits.
Manage fatigue while operating under BFM.
Daily pre-starts and checks of equipment.
Liaise with customers, detailing any delays or issues that may have occurred while en route.
Owner Driver
Self employed
CHILTERN, VIC
01.2016 - 12.2018
Owner Operator Transporting Bulk Goods.
Liaise with customers during peak harvest times to ensure efficient delivery of grain whilst advising on grain trade prices to guarantee maximum return
Education
First Aid Certificate -
St Johns Ambulance
01-2024
Certificate 4 in Training And Assessing -
Wodonga Tafe
01-2023
Multi-Combination Truck License -
Service NSW
01-2013
Forklift License -
Wodonga Tafe
Skills
Extensive Industry Knowledge: Over 10 years of experience in the heavy vehicle industry, with extensive knowledge of heavy vehicle operations, regulations, and licensing standards Holding Certificate IV in Training and Assessment, with the ability to deliver training compliant with VicRoads and RTO requirements
Safety-Focused Instruction: Commitment to maintaining safe training environments through adhering to policies and procedures
Administrative Proficiency: Experience in maintaining accurate records of student assessments, ensuring compliance with auditing standards
Strong Communication & Interpersonal Skills: Effectively engage learners through tailored instruction and a supportive, inclusive approach