Grant Farley
Mambourin,VIC
Summary
Capable and proficient pharmacy team member with a strong ability to assist pharmacists in preparing prescriptions and meeting customer needs. Safety-oriented and well-organized, with solid experience in coordinating with insurance providers, prescribers, and individuals to address any issues that may arise. Possesses good relationship-building and multitasking skills to effectively handle multiple tasks simultaneously. Utilizes excellent communication and empathy skills to ensure clients feel supported while providing compassionate care and assistance. Demonstrates a proven track record of maintaining a safe and clean environment while assisting with daily living activities.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician Assistant
Hopkins Medical Centre/GEO HealthCare
07.2023 - 01.2024
- Improved inventory management by consistently monitoring stock levels and promptly ordering necessary medications.
- Ensured accuracy in prescription dispensing through meticulous attention to detail when measuring and counting medications.
- Increased patient satisfaction by accurately filling prescriptions and providing helpful, knowledgeable assistance.
- Prevented errors in prescription fulfillment by carefully reviewing each order before dispensation and consulting with pharmacists as needed.
- Reduced wait times for patients by swiftly processing insurance claims and troubleshooting any issues that arose.
- Increased workplace safety by strictly following established protocols for the handling of hazardous materials or medications.
- Optimized pharmacy workflow through effective task prioritization during peak hours while maintaining high-quality standards in service delivery.
- Strengthened relationships with healthcare providers through professional communication when clarifying medication orders or obtaining authorization for refills.
- Supported pharmacy operations by maintaining a clean and organized workspace, ensuring efficient workflow.
Personal Care Attendant/Disability Support Worker
Langi Kalkal Prison
03.2023 - 01.2024
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Offered emotional support when needed establishing trust between me as the attendant and my client.
- Implemented individualized care plans designed by healthcare professionals to address specific client needs and goals.
- Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
Disability Support Coordinator (Forensic)
Australian National Disability Services
08.2022 - 03.2023
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Worked with other departmental staff to answer questions and resolve problems.
- Coordinated meetings and events for internal and external groups.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
- Developed tailored support plans for diverse clientele, identifying unique needs and goals.
Mental Support Worker
Dame Phyllis Frost Centre (Female Prison)/ANDS
01.2022 - 09.2022
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
Support Worker and Covid-19 Test Team Member
Corrections Victoria/ANDS
01.2021 - 01.2022
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
Disability Support Worker
AMECARE
01.2019 - 01.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
Worldwide Project Logistics
Worldwide Project Logistics
01.2016 - 01.2019
- Primary duty: Machine operation and safety checks (hazard)
- Implemented process improvements for enhanced quality control, reducing production errors and increasing customer satisfaction rates.
- Delivered exceptional results for clients through customized solutions tailored to their unique needs and market conditions.
Cleaner
Asstlink
01.2017 - 01.2017
- Primary duty: Cleaner
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Support Worker
Eureka Community Services
01.2015 - 01.2015
- Primary duty: Support Worker
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Education
Bachelor of Science - Medical Radiations
RMIT University
Bundoora, VIC06.2027
Diploma of Pharmacy Technician - Pharmacy Technician
ALISON Online
Online And Training With Geo HealthCare06.2023
No Degree - Mental Health Certificate IV
GenU
GenU Training, Werribee01.2022
No Degree - Certificate III in Disability
H&H Accredited Training
Granville, NSW01.2015
Bachelor of Science - Biology
Cuttington University
Liberia (Overseas)06.2014
Skills
Motivational Skills
Drug Interaction Awareness
Client Relationship Management
Adaptable approach
Time Management
Problem-Solving
Multitasking and Organization
Daily living support
Health and safety awareness
Emotional Support
Organizational Skills
Attention to Detail
References
- Rishi Gurung, Team leader at Australian National Disability Services, 0404022683, Grgrishi84@yahoo.com
- Lillian Marks, Former supervisor/pharmacy assistance at GEO HealthCare/Australian National Disability Services, 0473407622, Lillianmasengane@outlook.com
Timeline
Pharmacy Technician Assistant
Hopkins Medical Centre/GEO HealthCare
07.2023 - 01.2024
Personal Care Attendant/Disability Support Worker
Langi Kalkal Prison
03.2023 - 01.2024
Disability Support Coordinator (Forensic)
Australian National Disability Services
08.2022 - 03.2023
Mental Support Worker
Dame Phyllis Frost Centre (Female Prison)/ANDS
01.2022 - 09.2022
Support Worker and Covid-19 Test Team Member
Corrections Victoria/ANDS
01.2021 - 01.2022
Disability Support Worker
AMECARE
01.2019 - 01.2022
Cleaner
Asstlink
01.2017 - 01.2017
Worldwide Project Logistics
Worldwide Project Logistics
01.2016 - 01.2019
Support Worker
Eureka Community Services
01.2015 - 01.2015
Bachelor of Science - Medical Radiations
RMIT University
Diploma of Pharmacy Technician - Pharmacy Technician
ALISON Online
No Degree - Mental Health Certificate IV
GenU
No Degree - Certificate III in Disability
H&H Accredited Training
Bachelor of Science - Biology
Cuttington University
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