Grant Martin
St Clair ,NSW
Summary
Skilled Handyman and RV Technician with a proven track record at Sydney RV Group, enhancing customer satisfaction through exceptional service and quality workmanship. adept at maintenance planning, I significantly improved workshop efficiency. My collaborative approach and commitment to continuous professional development have led to repeat business and high client trust. Hardworking bringing years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
4
4
years of professional experience
Work History
Handyman
Penrith Blue Mountain Handyman Services
Penrith, NSW
01.2021 - 10.2022
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
Rv Workshop Manager
Sydney Rv Group
01.2020 - 01.2021
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
- Identified areas in need of improvement and developed plans to correct problems.
- Implemented cost-saving initiatives, reducing overall expenses without compromising product quality.
- Collaborated closely with sales and marketing teams to understand customer needs better.
RV Technician
Sydney Rv Group
Penrith, NSW
01.2019 - 01.2021
- Installed newly purchased equipment in recreational vehicles.
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Contributed to positive online reviews by delivering exceptional customer service both in-person and via phone/email correspondence.
- Assisted management in developing preventative maintenance schedules for clients'' RVs, ensuring longevity of their vehicles'' lifecycle.
- Notified supervisor of factors that could delay work completion.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
- Familiarized new employees with maintenance department practices and workflow.
- Reduced downtime for clients by promptly addressing emergency roadside assistance calls as needed.
- Maintained a safe work environment by adhering to safety protocols and conducting regular inspections of tools and equipment.
- Kept up-to-date with industry advancements through continuous professional development and training opportunities.
- Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.
- Enhanced customer trust by providing transparent estimates on repair costs and timeframes, leading to repeat business.
- Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
- Improved customer satisfaction by providing timely and efficient RV repairs and maintenance services.
Education
St Clair High School
St Clair Nsw Skills
- Household Repairs
- Hand tools
- Repair work
- Appliance Installation
- Painting
- Power Tools
- Pressure Washing
- Woodworking
- Fence Repair
- Carpentry
- Plumbing
- Plumbing Maintenance
- Light fixture installation
- Grounds Maintenance
- Residential construction
- Window replacement
- Shelving Installation
- Yard maintenance
- Indoor and Outdoor Painting
- Power Tool Operation
- Appliance testing
- Repairing pipes and fixtures
- Construction management
- Maintenance Planning
- Handicap accessibility
Timeline
Handyman
Penrith Blue Mountain Handyman Services
01.2021 - 10.2022
Rv Workshop Manager
Sydney Rv Group
01.2020 - 01.2021
RV Technician
Sydney Rv Group
01.2019 - 01.2021
St Clair High School