Grant May

Results-oriented CEO experienced in strategic planning, financial management, and stakeholder engagement. Drove organizational growth through successful project management, key partnerships, and enhanced operational efficiency. Achieved corporate goals by capitalizing on new business opportunities, increasing profitability, and leading cross-functional teams.

• Mixed and served a variety of beverages to customers efficiently.
• Maintained cleanliness and organization of bar area during shifts.
• Trained new staff on drink preparation and customer service standards.
• Handled cash transactions and processed payments accurately.
• Engaged with patrons to create a welcoming and enjoyable atmosphere.
• Restocked supplies and ensured inventory levels were maintained regularly.
• Monitored customer behavior to ensure responsible alcohol service compliance.
• Performed opening and closing duties including restocking supplies.
• Developed good working relationships with fellow employees through effective communication.
• Greeted customers and provided excellent customer service.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Resolved customer complaints in a professional manner.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Trained new bartenders on drink preparation and upselling techniques.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Assisted in setting up the bar for service shift.
• Stocked ice bins and coolers as needed throughout shift.
• Collected and organized daily till totals and tips.
• Cleansed glasses with sanitizing solution after each use.
• Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
• Attended regular training sessions to stay updated on new products or trends.
• Effectively multitasked within fast-paced environment.
• Remained calm and poised during busy periods, promoting great customer service to guests.
• Cleaned up spills and broken glassware and safely disposed of sharp pieces.