Gratien Jude De Zilwa
Clyde North,VIC
Summary
International experience in the field of strategic marketing & business development, specialised in various spheres of administration/ procurement management / logistic management. Excellent track record in coordination with an enthusiastic personality. I efficiently generate client relationships and believe in working collaboratively to meet objectives. Supplying a balanced mix of energy and commercial acumen, I pivot businesses towards internal people engagement, customer centricity and relentless simplification to uplift/improve businesses. I build strong growth momentum through strategic planning and promoting a customised experience.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Contract Manager
Ringwood Property Services
Chirnside Park, VIC
10.2019 - Current
- Managing over 140 contracts under the company portfolio and providing timely constructive feedback to management
- Recruiting suitable team members and provide professional development opportunities
- Manage and implement policies and procedures based on work health and safety guidelines
- Review contracts and negotiate costing/scope required
- Generating reports to finance and marketing teams
- Organising company events and budgeting annual funding
- Financial forecasting based on availability of funds
- Overlocking project activities and making sure all are in line with set budgets
- Manage the portfolio with regards to complaints and take steps to resolve issues in a timely manner
- Ensure policies are currently updated to industry standards
- Site auditing carried out on a schedule and reporting the outcome
- Any areas of improvements noted, and action taken to rectify
- Liaise and negotiate with external stakeholders with regards to work allocated
- Marking directions on solutions required to fix any issues
- Build working relationships with employees, stakeholders, contractors, and customers
- Corresponding to emails and file management as per company requirements
- Strong understanding of Occupational Health & Safety requirements in a workplace- conducing tool box meetings with staff
- Extensive knowledge of the relevant legislation associated with disposals and tenancy agreements.
- Negotiated and drafted contracts, reviewed legal documents, and ensured compliance with company standards.
- Developed contract templates and processes to streamline contracting procedures.
- Monitored contractual performance to ensure timely completion of deliverables.
- Resolved disputes between parties by analyzing relevant information and determining appropriate solutions.
Facilities Support Officer-Part Time
City of Casey Council
Narre Warren, VIC
05.2017 - Current
- Ensure the day-to-day operations of the Lynbrook Community Centre are carried out and all enquiries are responded to effectively and with high quality customer service.
- Manage bookings of the Centre to interested community groups, internal customers and organisations using Ungerboek. (online software program)
- Corresponding to emails including receiving, responding and file management in a timely manner.
- Generating reports to deliver accurate client information to management within the agreed timeframes.
- Demonstrated understanding of needs and provide support to employees and members of the public regarding recruitment processes.
- Ensure and administrate pre-employment cheeks of applicants (employees and clients) – police checks, working with children checks and medicals.
- Ensure that purchase orders and invoices are processed in a timely manner.
- Ensure the daily details are accurately recorded in the finance spreadsheet and the EFT payments are reported to the finance team by the end of the shift.
- Provide facility induction to the new hirers and provide the key and swipe cards.
- Identify areas of improvement required for administration processes, and work with the team to continuously improve processes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Develop both internal and external stakeholder relationship and assist clients in providing information that would assist them in making informed decisions.
- Have a proactive approach towards OH&S by regularly consulting with staff and implement preventative measures to try and eliminate the hazard in the first place.
Coordinator
Brown & Watson International Pty Ltd
Knoxfield, VIC
02.2008 - 05.2017
- Daily management of wholesale orders
- Respond to emails and other communication
- Create and implement HR documents
- Assist company Director/Managers with various tasks
- Working closely with book keeper to resolve accounts
- Work closely with Import manager to organise production
- Maintain and update company and online documents
- Responsible for three of the largest customers within the group
- Dispatching orders allocated and coordinating deliveries
- Repotting product defects and packaging quality
- Analysing stock movement and suggesting methods to streamline the process
- Handling all overseas orders
- Programming RF scanner used in picking orders
- Involved in hazard management committee
- Providing management reports on OH & S issues.
Business Development Manger
Alliance Group
Colombo Sri Lanka
12.2003 - 11.2007
Sales Officer /Coordinator
Access International Pty Ltd
Colombo Sri Lanka
10.1999 - 11.2003
Assistant Sales/Admin Manger
Hansteel Fabrico
Colombo Sri Lanka
12.1993 - 09.1999
Skills
- Staff Scheduling
- Administrative Management
- Resource Planning
- Database Administration
- Microsoft Office
- Problem-Solving
- Budget Planning
- Contract Administration
- Supply Management
- Event Coordination
- Implementing strategies
- Project planning
- Negotiate and liaise with professionals
- Well-developed interpersonal skills
- Good judgement when dealing with sensitive or private information
- Strong understanding of “Work Health & Safety” legislations and requirements
- Review existing policies and procedures and update when improvements are required
References
Referees provided upon request
Certification
§ Diploma in Business Management
§ Diploma in Business and Commercial Law
§ Diploma of Community Services -Case Management
§ Certificate 111 in Finance for non-Finance Managers
§ Certificate in Goal settings & Performance Management
§ First Aid HLTAID006 Certificate
Timeline
Contract Manager
Ringwood Property Services
10.2019 - Current
Facilities Support Officer-Part Time
City of Casey Council
05.2017 - Current
Coordinator
Brown & Watson International Pty Ltd
02.2008 - 05.2017
Business Development Manger
Alliance Group
12.2003 - 11.2007
Sales Officer /Coordinator
Access International Pty Ltd
10.1999 - 11.2003
Assistant Sales/Admin Manger
Hansteel Fabrico
12.1993 - 09.1999
§ Diploma in Business Management
§ Diploma in Business and Commercial Law
§ Diploma of Community Services -Case Management
§ Certificate 111 in Finance for non-Finance Managers
§ Certificate in Goal settings & Performance Management
§ First Aid HLTAID006 Certificate
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