In logistics seeking a challenging position where I can utilize strong organizational skills and attention to detail. Proven track record of streamlining processes, reducing costs, and improving highly motivated and skilled professional with expertise efficiency. Looking to contribute to a dynamic team and make a significant impact on company operations.
Overview
17
17
years of professional experience
Work History
Dispatch Supervisor
Avnet IT solutions/ Tech Data
05.2010 - 04.2024
Attend department meetings to discuss the overview of warehouse operations and encourage Continuous improvement
Strive to create a positive work environment for colleagues
Managing warehouse team so customer’s expectations are delivered
Ensuring clients orders are processed and dispatched in a timely manner
Maintain hard copy and electronic filing system for order picking and processing
Perform general clerical duties including when required: photocopying, faxing, mailing and filing
Handle all inquiries within my capacity
Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, Label, ship)
Receive and process warehouse stock products (pick, unload, label, store)
Perform inventory controls and keep quality standards high for audits
Keep a clean and safe working environment and optimize space
Report any discrepancies
Communicate and cooperate with supervisors and co-workers
Operate and maintain preventively warehouse equipment
Follow quality service standards and comply with procedures, rules and regulations at all times
To be responsible on a shift by shift basis for the storage/movement of product at lowest cost while meeting quality standards
Accurate forklift driving to ensure minimal product damage prior to export
Demonstrate and promote a proactive commitment to health & safety, wellbeing and the environment whilst complying with all company policies
RF scanning, booking of couriers and SAP knowledge
Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
Measure and report the effectiveness of warehousing activities and employee’s performance
Ensure shipments’ and inventory transactions’ accuracy
Communicate job expectations and train employees
Determine staffing levels and assign workload
Maintain items record, document necessary information and utilize reports to project warehouse status
Identify areas of improvement and establish innovative or adjust existing work procedures and practices
Coordinate activities with other departments.
Warehouse Storeman
Exalt Group Liquidated
07.2009 - 05.2010
Heavy lifting when required
Receiving and Receipting Incoming Stock
Order picking, packing and despatching
Coordinating with couriers and other branches
General warehouse duties and attend department meetings regarding Customer Service Status
Stock Manager
Footlocker
07.2007 - 07.2009
Supporting store in back of house and sale functions
Daily restocking of product/stock maintenance – receiving, managing, replenishing and maintaining stock
Execution of timely product turnaround from back of house to sales floor (refill)
Maintain store appearance and stocking supplies
Assist with Store Loss and Prevention
Data entry
Handling Customer enquiries and complaints
Stock take
Visual merchandising
Working independently and within team to meet and achieve individual, store, company KPI’s and vision
Corresponding with Area Manager and Head Office.
Maintained neat and organized backroom to easily access merchandise and drive sales.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Organized records of vehicles, schedules and completed orders.
Education
Skills
Reliable and Professional
Organised
Excellent Time Management
Motivated
Active Listener
Critical Thinker
Problem Solver
Effective Communication
Quality Safety Management as per WH&S regulations
Data Entry Management
Dependability
Reporting Skills
Analysing Information
Dealing with Complexity
Deadline - Oriented
Knowledge of Inventory/Warehouse Software
Knowledge of reporting through Excel
Knowledge of Logistics (carriers, booking procedures, shipping policies)
RF Scanning Experience
SAP Knowledge
Accomplishments
ACE Nominee on several occasions
Leo Club Ambassador - Fundraising for underprivileged communities
Lead Business Analyst | Presales Consultant at Softweb Solutions Inc, An Avnet CompanyLead Business Analyst | Presales Consultant at Softweb Solutions Inc, An Avnet Company