Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Currently holding a long-term work visa in Australia.
Work History
IT Support Engineer
China Minsheng Bank
Nanjing, JiangSu
09.2022 - 02.2023
Proficient in troubleshooting various hardware and software issues, including computers, ATM machines, and security electronic doors
Setting up Network Environment and Work Computers
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Possess a strong sense of teamwork and collaboration.
Customer Service Representative
China Minsheng Bank
Nanjing, JiangSu
2022.07 - 2023.09
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Master of Computing And Innovation - Computer Science
University of Adelaide, Adelaide
07.2022
Global Citizens Scholarship, 2019 from The University of Adelaide
Bachelor of Science - Electronic Information Technology
Macau University of Science And Technology, Macau SAR, China
06.2019
Mondal, SK, Sahoo, JP, Wang, J., Mondal, K., & Rahman, M. (2022). Fake News Detection Exploiting TF-IDF Vectorization with Ensemble Learning Models. InAdvances in Distributed Computing and Machine Learning(pp.
261-270). Springer, Singapore.
Skills
Proficient in fundamental programming skills in Java, C, and Python
Participated in the development of a market stock screener (market stock screener), mainly responsible for the database (MongoDB)
Have experience with Natural Language Processing (NLP)
Participated in the design of blockchain-related projects and gained proficiency in interacting with Hedera Hashgraph (a public blockchain platform)
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
IT Support Engineer - China Minsheng Bank
09.2022 - 02.2023
Customer Service Representative - China Minsheng Bank
2022.07 - 2023.09
University of Adelaide - Master of Computing And Innovation, Computer Science
Macau University of Science And Technology - Bachelor of Science, Electronic Information Technology