Grayson Ling
Summary
Overview
11
11
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Senior Revenue Officer - Level 2 (Team Leader)
QLD Treasury (PANDA), 1 William St, Brisbane
4 2023 - Current
- Responsible for management and leadership of 11 direct reports in the Land Tax team
- Led a high-impact Power BI dashboard project, successfully managing cross-functional collaboration and reducing processing times by 30% within six weeks, delivering results that exceeded the department's six-month projections.
- Soley responsible for the creation of the annual Land Tax cohort master data using Excel, managing a $2.1 billion, 30-tab+spreadsheet with a less than 1% error margin. Conducted staff Excel trainings due to excel knowledge.
- Led Excel-based initiative for client master data accuracy across 6000+ items. Achieved a 40% efficiency gain, completing a 2.5-month project a month ahead of schedule.
- Strengthened cross-functional ties and realigned challenging team members, achieving unparalleled compliance.
Team Leader
QLD Treasury (FAM Division), 40 Tank St, Brisbane
04.2022 - 02.2023
- Responsible for management of the Automated Number Plate Recognition (ANPR) team and Fines and Investigation Unit (FIU) of FAM-QRO
- Solely managed exhaustive onboarding of all new staff including cross-departmental training and liaising
- Created interactive law matrix spreadsheet and appraised post-MOG legacy processes to empower staff to operate within legal and policy frameworks
- Identified bottlenecks in legacy systems and delivered multiple process improvements in FIU and ANPR leading to increased output and faster processing speeds
- Initiated first inter-FAM cross-training effort by liaising with internal stakeholders to rectify perceived team skill shortages
- Sourcing of and provision of data for QRO monthly business reports
Debt Resolution Officer
QLD Treasury (SPER) , 1 William St, Brisbane
04.2021 - 04.2022
- Analysis of business intelligence data to formulate management reports
- Creation and coordination of Productivity Plan used to allocate work to staff weekly
- Application of judgement and analysis in decision making to exercise escalated delegations
- Coordination and delegation of actionable items to service officers
Co-Founder & Director
Zean Solutions Pty Ltd, Brisbane, Australia
02.2014 - 12.2017
- Co-founded and built company while in university
- Won tender in Papua New Guinea for supply of Business Class Amenity Kits for National Airline of Papua New Guinea (PNG)
- Developed several prototypes in China leading up to final CEO approval
- Liaised with several international suppliers over a year until final delivery to PNG
Business Services Accountant
Hall Chadwick QLD, Queen St, Brisbane, Australia
03.2020 - 08.2020
- Financial statements and tax returns for entities, trusts and individuals
- Division 7A, Division 293 calculations
- Processing of compliance work for tax groups
- Tax summaries for consolidated groups
Business Services Accountant
Vicca Chartered Accountants, Creek St, Brisbane, Australia
01.2019 - 03.2020
- Financial statements and tax returns for entities, trusts and individuals
- Business Activity and Income Activity Statements
- Completion of accounts with trading stock
- Exposure to unorthodox tax treatments (e.g embezzlement)
- Worked on some of the largest, multi million dollar property development accounts in QLD
Business Services Accountant
Beacon Business Accountants (formerly Chan & Naylor Accountants Brisbane), Kangaroo Point, Brisbane, Australia
04.2018 - 12.2018
- Financials & tax returns for entities, trusts and individuals
- Extensive work in property tax and property investor trusts
- Face-to-face client lead meetings
- Substantial communication with the ATO, ABR and ASIC
Accountant
Bell Partners QLD, South Brisbane, Australia
07.2017 - 10.2017
- Financials & tax returns for entities, trusts and individuals
- Personally handled high profile and celebrity key clients domestic and abroad
General Manager
PNG Tailoring Ltd, Port Moresby, Papua New Guinea
10.2014 - 01.2015
- Solely managed a team of administration staff and a factory of 12 seamstresses
- Responsible for the successful manufacture and delivery of Team Manus' Provincial Uniforms at the 6th Annual, Papua New Guinea Games 2014, Port Moresby
- Provided leadership in overcoming several setbacks and handled business matters in exceptionally unorthodox international business environment
- Solved client disputes efficiently and effectively
- Handled key supplier accounts
Education
Bachelor of Commerce (Accounting)
02.2014 - 05.2016
Bachelor of Business Management (Marketing)
02.2010 - 05.2013
Skills
Skilled in Excel Data Tools
Skilled in Excel & VBA for Streamlined Task Automation
Languages
Excellent
Excellent
Professional Development
President 2021-22
Serendipity Toastmasters Club, Auchenflower
- Elected executive member of the club
- In charge of the strategic direction of the club
- Responsible for ensuring club objectives are achieved Responsible for leading the executive team
Treasurer 2020-21
Serendipity Toastmasters Club, Auchenflower
- Elected executive member of the club
- In charge of all financial transactions for the club Bi-annual leadership training
Indigenous Youth Camp Mentor 2014
International House College, University of Queensland, Brisbane, Australia
- Selected as Youth Mentor to disadvantaged indigenous youths between ages 15-18
Certification
Chartered Accountants Australia New Zealand (Provisional)
Interests
QRO Coaching for Leadership Certificate
References
- Benjamin Boyd, Manager (current) Processing & Assessment Division
benjamin.boyd@treasury.qld.gov.au
- Leanne Cunningham, Manager Processing & Assessment Division
leanne.cunnigham@treasury.qld.gov.au
Timeline
Team Leader
QLD Treasury (FAM Division), 40 Tank St, Brisbane
04.2022 - 02.2023
Debt Resolution Officer
QLD Treasury (SPER) , 1 William St, Brisbane
04.2021 - 04.2022
Business Services Accountant
Hall Chadwick QLD, Queen St, Brisbane, Australia
03.2020 - 08.2020
Serendipity Toastmasters Club, Auchenflower
09-2019
Chartered Accountants Australia New Zealand (Provisional)
06-2019
Business Services Accountant
Vicca Chartered Accountants, Creek St, Brisbane, Australia
01.2019 - 03.2020
Business Services Accountant
Beacon Business Accountants (formerly Chan & Naylor Accountants Brisbane), Kangaroo Point, Brisbane, Australia
04.2018 - 12.2018
Accountant
Bell Partners QLD, South Brisbane, Australia
07.2017 - 10.2017
General Manager
PNG Tailoring Ltd, Port Moresby, Papua New Guinea
10.2014 - 01.2015
Co-Founder & Director
Zean Solutions Pty Ltd, Brisbane, Australia
02.2014 - 12.2017
Bachelor of Commerce (Accounting)
02.2014 - 05.2016
Cromwell College Alumni Member, The University of Queensland
12-2013
Bachelor of Business Management (Marketing)
02.2010 - 05.2013
Senior Revenue Officer - Level 2 (Team Leader)
QLD Treasury (PANDA), 1 William St, Brisbane
4 2023 - Current
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