Grazel Joyce Dela Cruz
Upper Kedron ,Brisbane
Summary
Releaser and QA Associate with 6 years experience in pharmaceutical batch release and quality management.
Skilled at risk assessments, CAPA implementation, and liaising with regulatory authorities.
Looking to drive continuous improvement and promote HSE focused culture in a forward‑thinking organisation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Science Graduate/ Releaser
Baxter Healthcare
12.2019 - Current
- Conducted environmental monitoring of cleanroom and production areas (i.e. surfaces, air, particulate and personnel monitoring) and critical systems monitoring (i.e. water), used laboratory instrumentation (i.e.particle counter, pH meter, Autoclave) and computer system(LIMS) to collect and record data.
- Conducting microbiological assays including microbial limits, sterility testing, endotoxin testing, and bioburden analysis.
Investigated microbiological deviations and supported corrective/preventive actions (CAPA). - Collaborating with R&D and quality teams for continuous process improvements.
Microbiology Laboratory Technician
R J Hill Laboratories
06.2017 - 08.2018
- Successfully coordinated waters department by being proficient with time management, ability to solve problems with positive attitude, multi-tasking effectively in a fast-paced environment whilst maintaining strong attention to detail.
- Developed strategies to target faster return of thecomplete results to the customer. As a result, turnaround time was reduced by 30% through the implementation of the new system
- Conducted microbiological analysis of drinking water and wastewater samples, delivering precise, regulatory-compliant results for councils, hospitals, and water authorities.
- Tested drinking and environmental waters for E. coli, total coliforms, Pseudomonas aeruginosa, Enterococci, and Legionella using membrane filtration, MALDI-TOF, and Collilert-18.
Microbiology Laboratory Technician
AsureQuality
11.2016 - 06.2017
- Processed microbiology samples, including sample preparation, membrane filtration, analysis of samples for pathogens via PCR, result recording, quality control, entering data into the Laboratory Information Management System (LIMS), media validation and equipment calibration in accordance of ISO17025
- Experience with overall maintenance and effectiveness of the laboratory such as ordering of inventories and supplies, including proper storage, maintenance and transferring of microorganisms.
Shift Manager
McDonalds
12.2009 - 03.2015
- Maintained Food Safety regulations, made sure that Hazard Analysis and Critical Control Point (HACCP) was strictly enforced and achieved target sales goals during shift
- Managed the team during assigned shifts, ensuring smooth operations.
Assigned roles and tasks to crew members based on strengths and business needs.
Education
Bachelor of Science - Biological Sciences With Endorsement in Biotechnology And Microbiology
University of Canterbury
Christchurch, Canterbury01.2016
Skills
- Microbiology - aseptic and sterile techniques, optical microscopy, bacterial staining, plating methods (streak, spread and pour), enumeration and identification of bacteria, use of biological safety cabinets, media and buffer preparation, water sample analysis by membrane filtration and MPN
- Biotechnology and Molecular Biology - protein extraction and purification, protein digestion, PCR, and SDS-PAGE
- Chemistry - solution preparation, titrations, gas chromatography and HPLC
- Computer- knowledgeable of statistical package R Studio, MS-Word, MS-Excel, MS-Powerpoint and MS-Outlook
- Excellent attention to detail -Reviewing batch manufacturing records and associated documents for completeness, accuracy, and compliance with regulatory and internal standards at Baxter Healthcare
- Time management - at Hill Laboratories, I am keeping up to date with technical developments, especially those which can save time and improve reliability
- Strong problem solving - able to deal with problems calmly and efficiently while dealing with customers in McDonalds
- Leadership -
Motivated and coached the team to deliver excellent customer service and meet company standards Also, handled customer complaints and resolve issues calmly and professionally at McDonald’s - Communication - able to write clear, concise laboratory reports and essays
- Teamwork -Collaborated with cross‑functional team of 5 to develop and validate a rapid PCR assay, reducing time‑to-result by 30% at Hills Laboratory
Certification
- First Aid Certification, St. John Level 2, 2017-07
- Health and Safety Representative, R J Hill Laboratories Microbiology Department, 2018-03
Timeline
Science Graduate/ Releaser
Baxter Healthcare
12.2019 - Current
Microbiology Laboratory Technician
R J Hill Laboratories
06.2017 - 08.2018
Microbiology Laboratory Technician
AsureQuality
11.2016 - 06.2017
Shift Manager
McDonalds
12.2009 - 03.2015
Bachelor of Science - Biological Sciences With Endorsement in Biotechnology And Microbiology
University of Canterbury
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