GRAZIEL ANNE SANIDAD
Tralee,NSW
Summary
To be an efficient and effective member of a competent organisation that would provide continuous opportunities for professional growth and enhancement. Results-driven professional with extensive experience in leading teams and optimizing residential operations. Adept at creating collaborative environment and ensuring high standards of service delivery. Known for being adaptable and achieving measurable outcomes through effective team coordination and strategic planning.
Overview
14
14
years of professional experience
Work History
Team Leader, Disability Services
Koomarri
07.2024 - Current
- Engage in professional development and strengthen EQ, knowledge, skills and capabilities of self and organisation
- Managed budgets responsibly to maintain cost-effective services while prioritizing high-quality care for residents.
- Promoted a culture of continuous improvement within the team by encouraging feedback from staff members and implementing changes based on their suggestions.
- Contributed to the development of new programs and services by actively participating in brainstorming sessions, sharing ideas, and providing input based on personal expertise.
- Mitigated potential conflicts between staff members or residents through proactive intervention and mediation when necessary.
- Facilitated smooth transitions for incoming residents by coordinating move-in arrangements, conducting orientations, and establishing immediate rapport-building efforts from entire team.
- Enhanced team communication by organizing weekly staff meetings and providing clear expectations for each team member''s role.
- Mentored new hires in job duties, company policies, and best practices to ensure seamless integration into the residential team dynamic.
- Ensure compliance with legislative requirements such as those prescribed under the NDIS Quality and Safeguards Commission and ISO Standards
- Improved resident satisfaction by implementing personalized care plans and conducting regular follow-up meetings.
- Ensure effective facilitation and coordination of new Service User Intake
- Manage Rosters of Care and ensure effective implementation
- Ensure effective workforce to meet ongoing need
- Facilitate the completion of PBS Plans and ensure effective implementation of PBS plans
- Liaise with service users and their families and provide all appropriate information to relevant stakeholders as and when requested and attend meetings with stakeholders including the NDIA
- Manage all risk related matters in Residential Service
- Manage On-Call and attend on rotational basis
- Model and support the implementation of Koomarri's Vision, Values, Code of Conduct, Policies and Procedures
- Support the delivery of Quality Services and Outcomes for Service Users (in accordance with Service User plans and NDIS Practice Standards).
Residential Coordinator, Disability Services
Koomarri
10.2022 - 07.2024
- Coordinate daily operation and functions of Residential Services
- Coordinate all Disability Support Professional's on-boarding documentation and training requirements
- Provide administrative coordination and support to daily, weekly and monthly operation of Residential Services
- Engage with stakeholders and ensure collaborative relationships are built and maintained with stakeholders
- Assistance provided toTeam Leader in meeting legislative and regulatory requirements
- Demonstrated ongoing commitments to Organisational goals and professional development
- Koomarri's Vision, Values and Code of Conduct are modelled and implemented.
House Supervisor
Koomarri
02.2019 - 10.2022
- Work collaboratively with the team to implement individual NDIS plan and service agreement to ensure quality service delivery
- Oversee a range of activities in relation to household management activities
- Responsible for rostering of all direct support staff within the house including monitoring of absenteeism and recommendations for escalation
- Ensure that scheduled are signed on each visit by client/carer and are submitted to the office on time
- Reporting and recording of significant events through incidents report forms and other documentation
- Devise and implements interactive program targeted at achieving each client's individual needs and goals
- Counsels client psychologically in order to bring about positive attitudes and to ward off depression
- Build effective relationships with key stakeholders to increase social inclusion for the individual in line with their NDIS Plan.
- Reviewed clinical documentation to asses standards and quality of care.
Disability Support Professional
Koomarri
10.2017 - 02.2019
- Specifically required to perform all or some of task depending on the clients' needs and the care of plan which direct what each employee is to do such as: Domestic Assistance, Personal Care, Medication, Respite Care, Social Support / Attendant Care
- Monitor the safety and well-being of the client and report any concerns to the area service centre
- Actively participate in the development, implementation and review of the individual NDIS plan
- Maintain client privacy and confidentiality at all times
- Participate in training programs as required
- Know and adhere to organisation's policies and practices
- Work in a safe manner and follow all workplace health and safety policies and procedures
- Provide support to individuals and their families who need help, both emotionally and practically, so they can live a happy, independent life
- Perform tasks related to client's personal hygiene and health
- Assisting clients with shopping, transport to medical appointments and social activities
- Communicate, record and report all relevant information in relation to the individuals NDIS plan.
EPIQ RN Student Clinical Work Placement
Minchinbury Community Hospital
10.2018 - 11.2018
- Area/Designation (Ward 1 – Rehabilitation Ward)
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Opal Seaside Aged Care
Opal Seaside Aged Care
09.2018 - 10.2018
- Area/Designation (Seaside 1 and 2)
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Remained alert to problems or health issues of clients and competently responded.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Human Resource / Administrative Division
Justice Jose Abad Santos General Hospital (JJASGH) (Philippines)
01.2011 - 01.2017
- Job Description as a Human Resource / Administrative Division (Medical)
- Prepare Hospital Communications and letter of endorsements
- Arranging for advertising of job vacancies, interviewing and testing of applicants
- Receiving and recording job vacancy information from employers such as details about job description, wages and conditions/contract of employment
- Maintaining personnel records and associated human resource information systems
- Providing information on current job vacancies in the organization to employers and job seekers
- Prepares report such as Longevity Pay for yearly budget, Notice of Salary Adjustments (NOSA) & Notice of Salary Increment (NOSI), accomplishment reports
- Receives, checks and records all incoming leave application
- Computes the half days, tardiness and under time per employee and deducts them from their leave credits
- Types and process leave applications
- Types all endorsements pertaining to retirements, terminal leave, resignation, change of status, service records and employment certificates
- Informs employees outright whenever there are deficiencies or other requirements relative to their benefits, leave application, loan application, etc
- Prepares and checks all timesheets of employees and submit it to Accounting Section for the preparation of Special Payroll and Magna Carta payroll
- Segregates and files all record at 201 file of personnel.
- Collaborated with cross-functional teams to identify resource gaps and create solutions for streamlined operations.
Nurse
Justice Jose Abad Santos General Hospital (JJASGH) (Philippines)
01.2011 - 01.2017
- Job Description as a Nurse
- Plans, renders, and evaluates nursing care to patient according to individual needs
- Personal Care which includes: toileting, administration of enema, insertion of catheter bags and emptying it
- Carries out doctor's order properly, accurately and intelligently
- Takes and records vital signs
- Renders comfort measures
- Repositioning clients with adherence to Work Health and Safety
- Assisting with transfers
- Use of slide sheets, slide board and other manual handling equipments
- Renders emergency measures to critically ill patients
- Administers medication and treatment correctly
- Measures accurately the intake and output of patients
- Confers with doctors regarding possible discharge of patients, observations of physical or behaviour manifestations of patients, change in medication or prescription of patients, referrals to other department or agencies and nutritional need of patients
- Makes frequent rounds to monitor patients' condition
- Joins bedside medical and nursing rounds of patients
- Sets-up treatment trays, prepares instruments and other equipment and assists doctor in the treatment
- Prepares patient and assists doctors with diagnostic and therapeutic procedures
- Coordinates with other member of the health team
- Maintains a clean and safe environment for all patients
- Checks that all equipment's are in good conditions and proper maintenance are being observed
- Makes and supervises disinfection of patient's rooms when necessary
- Reports all hazards to supervisor promptly and accomplishing appropriate forms
- Observes and interprets hospital and management principles and procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Education
Graduate Certificate in Information Technology -
Melbourne Institute of Technology
Melbourne, VIC01.2022
Diploma of Leadership and Management -
Australian Capital College
Canberra, ACT05.2020
Diploma of Community Services -
Australian Academy of Management And Science
Canberra, ACT04.2019
Bridging Program – Entry Program for Internationally Qualified Nurse (EPIQ Nurse) -
Australian College of Nursing
Sydney, NSW11.2018
Certificate IV in Disability -
Australian Academy of Management And Science
Canberra, ACT01.2018
Bachelor of Science in Nursing -
Metropolitan Hospital College of Nursing, Philippines
Manila, Philippines03.2009
Skills
- Punctual, reliable, and able to use own initiative
- Compliance Monitoring
- Teamwork and Collaboration
- Experienced in dealing with challenging behaviours
- Excellent listener, communicator, writer
- Being flexible in daily work and client-focused
- Critical thinker and fast learner
- Good time management skills
- Advanced computer skills involve using internet, word processors, spreadsheets and websites
- Knowledge of coding language
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
References
- Eriza Ivy Corilla, +61 452 606 959
- Kelly Swan, +61 477 440 375
Seminarstrainingsattended
- Manual Handling - September 2024
- Infection Control - August 2024
- Medication Management - August 2024
- Positive Behaviour Support - August 2024
- First Aid Training, CPR, Basic Life Support - January 2024
- Quality and Safeguard Reportable Incidents, Restrictive Practice & Incident Reporting - August 7, 2019
- Quality, Safety and You – NDIS Worker Orientation Module - July 31, 2019
- Internal Quality Audit based on ISO 19011:2011 Training & Workshop - 2016
- Civil Service Commission Leave Administration Course for Effectiveness - 2016
- JJASGH Strategic Planning: A Unified Approach Towards ISO 9001-2008 Certification - 2015
Timeline
Team Leader, Disability Services
Koomarri
07.2024 - Current
Residential Coordinator, Disability Services
Koomarri
10.2022 - 07.2024
House Supervisor
Koomarri
02.2019 - 10.2022
EPIQ RN Student Clinical Work Placement
Minchinbury Community Hospital
10.2018 - 11.2018
Opal Seaside Aged Care
Opal Seaside Aged Care
09.2018 - 10.2018
Disability Support Professional
Koomarri
10.2017 - 02.2019
Human Resource / Administrative Division
Justice Jose Abad Santos General Hospital (JJASGH) (Philippines)
01.2011 - 01.2017
Nurse
Justice Jose Abad Santos General Hospital (JJASGH) (Philippines)
01.2011 - 01.2017
Graduate Certificate in Information Technology -
Melbourne Institute of Technology
Diploma of Leadership and Management -
Australian Capital College
Diploma of Community Services -
Australian Academy of Management And Science
Bridging Program – Entry Program for Internationally Qualified Nurse (EPIQ Nurse) -
Australian College of Nursing
Certificate IV in Disability -
Australian Academy of Management And Science
Bachelor of Science in Nursing -
Metropolitan Hospital College of Nursing, Philippines
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