Grazyna Dubiel
Adelaide,SA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
15
15
years of professional experience
Work History
House Cleaner
Self employed
Adelaide , SA
07.2023 - Current
- Washed windows inside and outside as needed.
- Polished metal fixtures in kitchen and bathroom areas.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Swept, mopped, vacuumed and polished floors of all types.
- Organized closets according to customer specifications.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Cleaned homes following specific and detailed protocols and requests.
Hairdresser
Studio 38
Adelaide , SA
06.2017 - 07.2023
- Developed relationships with regular clients by providing excellent customer service.
- Shampooed, conditioned and blow-dried client's hair.
- Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
- Maintained cleanliness of salon equipment, tools and work areas.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
- Advised clients on how to maintain their hairstyles at home between visits.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Ensured client satisfaction with the quality of service provided.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Maintained accurate records of client's details including name, contact number, payment information.
- Suggested retail products to clients that would help them maintain their style.
- Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Greeted customers, answered phones and booked appointments.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Kept notes listing preferences and services provided to clients for quick reference.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Monitored, tracked, and recorded client satisfaction to maintain positive ratings.
- Pre-booked future appointments to increase repeat business.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Developed new styles and techniques.
- Used curlers, rollers and curling irons to press and curl hair.
Aged Care Worker
ACH Group
Adelaide , SA
04.2010 - 04.2018
- Maintained records of client care plans and progress notes.
- Participated in team building activities designed to improve communication skills amongst colleagues.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to doctors' appointments and social outings.
- Assisted clients with maintaining good personal hygiene.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Provided companionship and emotional support to elderly clients.
- Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
- Ensured a safe environment by monitoring equipment use and checking fire safety systems regularly.
- Assessed the physical condition of elderly patients during routine check-ups.
- Assisted nurses with patient assessments, wound dressings and other medical procedures when needed.
- Collaborated with family members to ensure that all client needs were met.
- Reported any changes in health or behaviour to nursing staff members promptly.
- Provided clients with emotional support and companionship.
- Reported concerns to nurse supervisor to promote optimal care.
Education
Cert II, Cert III in Hairdressing/ Dyploma of Salon Management - Beauty
Clip Joint
Adelaide 07-2017
Certificate IV IN Disability - Disability Studies
Equals College
Adelaide 07-2014
Certificate III in Aged Care/ Dyploma of Nursing - Health Care
Hossana International College / TAFE SA
Adelaide 08-2013
High School Diploma -
Zasadnicza Szkoła Zawodowa
Poland 05-2001
Skills
- Customer service
- Time management
- Attention to detail
- Problem solving
- Safety compliance
- Organizational skills
- Team collaboration
- Effective communication
- Client relationship management
- Housekeeping
- Floor cleaning
- Carpet vacuuming
- Floor sweeping
- Safe chemical handling
- Deep cleaning expertise
- Safe cleaning with chemicals
- Kitchen cleaning
- Residential cleaning
Languages
Polish
First Language
English
Proficient (C2)
C2
Greek
Advanced (C1)
C1
Timeline
House Cleaner
Self employed
07.2023 - Current
Hairdresser
Studio 38
06.2017 - 07.2023
Aged Care Worker
ACH Group
04.2010 - 04.2018
Cert II, Cert III in Hairdressing/ Dyploma of Salon Management - Beauty
Clip Joint
Certificate IV IN Disability - Disability Studies
Equals College
Certificate III in Aged Care/ Dyploma of Nursing - Health Care
Hossana International College / TAFE SA
High School Diploma -
Zasadnicza Szkoła Zawodowa