Greba San
Dandenong,VIC
Summary
I have undoubtedly exceptional interpersonal and communication skills, a strong work ethic, adaptability and I constantly give a great attention to details. I pride myself on maintaining strong relationships with team workers, managers and on building up professional relationships. I have the drive and the ambition to extend myself further and I am willing to go above and beyond in order to excel in my chosen profession. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cafe Worker - Volunteer
AB Bakery
02.2023 - 02.2024
- Increased repeat business by developing strong rapport with regular customers through excellent service.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Maintained clean and attractive product displays to entice customer purchases.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Trained new cafe workers in sales, customer service, and safety.
- Prepared specialty hot drinks
Dental Assistant
Connect Health Community Center
02.2019 - 10.2021
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Monitored patient comfort and safety during dental procedures.
- Prepared patient x-rays and images for dentist review.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Prepared and sterilized instruments and materials for use by dentists.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Prepared patient X-rays and images for review by dentist.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
Bartender Supervisor
Lobster Cave Restaurant
05.2016 - 04.2017
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Planned routine upkeep of bar equipment and facilities for safe and efficient operations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Waitress
Melbourne Art Center
05.2016 - 06.2016
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Waitress
MCG, Spotless group
03.2016 - 06.2016
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waitress
Apple& Mint Café
12.2015 - 04.2016
- Processed payments for orders and provided customers with change.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Assisted wait staff with timely food delivery and guest requests.
Machine operator
EJT Packing
07.2015 - 10.2015
- Set up and ran machinery to produce exceptional products for industrial needs.
- Operated machining equipment safely with team of operators.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Manager
San Company
12.2014 - 10.2015
- Manager in charge of the check-in and check-out of travellers
- Liaison between the contractors and the workers
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
General farm hand
Almond Farm
03.2015 - 04.2015
- Trimmed and removed unwanted plant growth to improve health and yield of crops.
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
Housekeeper
Cottonwood Motel
12.2014 - 02.2015
- Changed bed linens and collected soiled linens for cleaning.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Hang, cleaned and rehung draperies to maintain freshness.
- Operated electronic backpack vacuums and floor sweepers.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Youth worker & Team Leader
Animation, Youth Work
01.2002 - 01.2011
- Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
- Designed engaging curriculums tailored to the specific needs of diverse groups of young people, fostering personal growth and skill development.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Contributed to development of individualized plans to support youth goal achievement.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Provided key emotional support to special needs youth.
Event Communication Coordinator
GEMEAUX PRODUCTION
01.2009 - 06.2009
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Managed media relations, resulting in increased positive coverage for the company.
- Coordinated advocacy relations meetings and prepared necessary materials in advance.
- Coordinated high-impact events to promote company initiatives and strengthen stakeholder relationships.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
Event Communication Coordinator
MJC MONTLEL
01.2008 - 06.2009
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Interceded between employees during arguments and diffused tense situations.
- Evaluated program effectiveness to determine return on investment.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Assistant Internal Communication
SNCF
10.2006 - 04.2007
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
CERT IV - Dental Assisting
Chislom Institute
Frankston, VIC02.2019
Bachelor Degree in Information and Communication - Information and Communication
University Lumière Lyon II, France
Lyon, France01.2008
High School Diploma -
High School Ampère
Lyon, France01.2005
Education
BAFA (Youth Worker National Certificate)
Lyon, France01.2003
Diploma - Diploma of Human Resources Management
The College For Adult Learning
Melbourne, VIC02.2025
Skills
- Fluent in English, French and Spanish
- Leadership Qualities
- Client relations strength
- Team Collaboration
- Positive Attitude
- Emotional awareness
- Open to new challenges, multitasking
- Adaptable and flexible
- Passionate and committed
- Attention to details
- Computer skills (Microsoft Word, Excel, PowerPoint, Photoshop, In Design)
- Professional and respectful attitude
- Excellent Communication
- Organized and Efficient
- Ability to keep up-to-date with new developments and resources
Certification
- DRIVING LICENCE
References
- Jamie Abdallah, Manager at AB Bakery, 0411697741
- Gandharva Nagaraj, Manager at Dental Clinic, 91928974
- Jay Raj, Manager at Lobster Cave, 0412253146
Hobbies and Interests
Visiting Art Expositions and galleries,
Creating art,
Dancing once in a while
Reading books,
Watching movies,
Listening to music,
Travelling
Timeline
Cafe Worker - Volunteer
AB Bakery
02.2023 - 02.2024
Dental Assistant
Connect Health Community Center
02.2019 - 10.2021
Bartender Supervisor
Lobster Cave Restaurant
05.2016 - 04.2017
Waitress
Melbourne Art Center
05.2016 - 06.2016
Waitress
MCG, Spotless group
03.2016 - 06.2016
Waitress
Apple& Mint Café
12.2015 - 04.2016
Machine operator
EJT Packing
07.2015 - 10.2015
General farm hand
Almond Farm
03.2015 - 04.2015
Manager
San Company
12.2014 - 10.2015
Housekeeper
Cottonwood Motel
12.2014 - 02.2015
Event Communication Coordinator
GEMEAUX PRODUCTION
01.2009 - 06.2009
Event Communication Coordinator
MJC MONTLEL
01.2008 - 06.2009
Assistant Internal Communication
SNCF
10.2006 - 04.2007
Youth worker & Team Leader
Animation, Youth Work
01.2002 - 01.2011
CERT IV - Dental Assisting
Chislom Institute
Bachelor Degree in Information and Communication - Information and Communication
University Lumière Lyon II, France
High School Diploma -
High School Ampère
Education
BAFA (Youth Worker National Certificate)
Diploma - Diploma of Human Resources Management
The College For Adult Learning
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