Greer Wills
Sydney,NSW
Summary
Detail-orientated and dedicated professional seeking an opportunity to join the world-class team at Emirates. With a strong history of leadership and front-facing customer service experience, I feel I would make a great addition to the cabin crew team within your Emirates family. Skills include emergency management, task delegation, communication in high stress environments, building customer rapport, and working across a 24-hour schedule.
Overview
9
9
years of professional experience
Work History
Registered Midwife
Sydney Local Health District
Sydney, NSW
10.2023 - Current
- Demonstrated leadership in high-pressure scenarios.
- Engaged with executives to optimize work environment and client experiences.
- Served as a mentor for new staff and students.
- Extensive knowledge on life-saving skills for adults, children, and infants.
- Proficient in balancing customer-centered care while following company policies.
Self Employed Midwife
Midwives@Botany
Auckland, New Zealand
07.2022 - 07.2023
- Flexibility to work across various roles when needed.
- Built strong client relationships to enhance customer loyalty.
- Managed task flow to ensure prompt service completion.
- Strong interpersonal communication with staff to ensure daily tasks ran smoothly.
New Graduate Midwife
Te Whatu Ora
Auckland, New Zealand
04.2021 - 07.2022
- Supported a diverse population of clients through promoting cultural safety and accessing translation services.
- Kept up-to-date with training and professional development requirements.
- Worked efficiently in a 24-hour rotating schedule.
- Experienced in conflict resolution and de-escalation.
Hospitality Worker
Catering Company
Auckland, New Zealand
02.2016 - 04.2020
- Ensured prompt resolutions to guest questions.
- Handled alcohol service for guests over age of 21.
- Coordinated with kitchen staff to ensure timely preparation and service of meals.
- Ensured seamless service delivery through adept multitasking.
Education
Bachelor of Science - Midwifery
Auckland University of Technology
Auckland, New Zealand 04-2021
Skills
- Calm mannered in emergencies
- Excellent verbal and written communication in English
- Approachable
- Conflict resolution
- AED and CPR accredited
- Extensive history working across 24-hour roster
- Empathetic natured
- Alcohol Service
References
References available upon request.
Timeline
Registered Midwife
Sydney Local Health District
10.2023 - Current
Self Employed Midwife
Midwives@Botany
07.2022 - 07.2023
New Graduate Midwife
Te Whatu Ora
04.2021 - 07.2022
Hospitality Worker
Catering Company
02.2016 - 04.2020
Bachelor of Science - Midwifery
Auckland University of Technology
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