Greeshma Girish
Perth,Australia
Summary
Highly motivated professional with a goal to excel as an executive in a reputable organization that offers career growth prospects and opportunities for learning new trades. Logistics Supervisor offering 10 years of experience accomplished in delivering goods on time through expert management of deadlines by maintaining communications with all stake holders and negotiating deals for the most suitable and cost-effective carrier.
Excels in adapting to fast-paced environments and driving technological advancements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
Infrabuild Steel Centre
04.2014 - Current
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Trained, scheduled and evaluated team members.
- Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
- Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
- Monitored logistics performance and identified improvement opportunities.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Collaborated with IT department to upgrade logistics software, enhancing functionality and user experience for logistics team.
Sr. Engineer-Sales and Application
M/S MANAS MYCROSYSTEMS PVT LTD
02.2008 - 12.2009
- Generation of enquiries from different mediums, review the enquiries, checking the feasibility and prepare & send quotation for the same
- Try and convert maximum quotation into orders by necessary follow up
- Increase the sale of product
- Provide support to customers by answering the queries of customers regarding technical queries about the product or delivery or after sales service and co-ordinate with other departments like R&D to check if product can be modified according to the customers requirements
- Co-ordinate with production department to check the delivery of ordered consignment to the customer
- Promoting the product with help of paper advertisements, online promotion via different website and through exhibitions
- Preparing draft for product catalogues and websites
- Training to the team members in Sales & Marketing Department
- Giving them assistance to understand the technicality and commercial aspect of product
- Also worked as ERP coordinator.
Customer Sales Representative
Midalia Steel
04.2010 - 02.2014
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
- Verified delivery schedules and processes.
- Managed high call volumes, prioritizing tasks effectively to maintain exceptional service levels for each interaction.
- Developed loyal clientele by consistently following up on leads and providing exceptional customer service, ultimately converting leads into sales.
- Navigated complex situations diplomatically by using professional problem-solving techniques tailored to specific customer needs.
- Trained new employees on customer service, money handling and organizing strategies.
- Assisted call-in customers with questions and orders.
Production Engineer
M/s PARAMATRIC INSTRUMENTS
01.2005 - 12.2007
- As production Engineer I had the responsibility to procure material for production at lowest cost, make production schedule, supervise production activities, carry out inspection and handle the dispatch of finished product
- Enquiry Generation, Enquiry Processing, Production Codes, Test Certificates, Document Control and Outstanding collection
- Coordination with all department heads for orders processing and controlling development and deliveries
- I also participated in marketing and sales activities.
Education
Bachelor Of Engineering in Instrumentation and Control -
Pad. Dr. D. Y. Patil Women's College Of Engineering
Pune, IndiaSkills
- Customer Support
- Cross-Functional Collaboration
- Problem-solving abilities and Improvements Recommendations
- Logistics Planning and Analysis and optimization
- Resource Utilization
- Process Improvement
- Warehouse Operations
- Team Development and employee mentoring
- Vendor negotiation
- Active Listening
- Decision-Making
- Team Leadership
Areas Of Interest
Engineering
Supply chain
Logistics
Certification
- Advanced Diploma in EMBEDDED SYSTEM Design
Timeline
Logistics Supervisor
Infrabuild Steel Centre
04.2014 - Current
Customer Sales Representative
Midalia Steel
04.2010 - 02.2014
Sr. Engineer-Sales and Application
M/S MANAS MYCROSYSTEMS PVT LTD
02.2008 - 12.2009
Production Engineer
M/s PARAMATRIC INSTRUMENTS
01.2005 - 12.2007
Bachelor Of Engineering in Instrumentation and Control -
Pad. Dr. D. Y. Patil Women's College Of Engineering
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