Greg Cunningham

Began as a glassy before being promoted to bartender in a lively Irish pub popular with locals and expats. Developed strong multi-tasking, speed, and team coordination skills. Key responsibilities included:

• As a glassy: collected and cleaned glassware, restocked fridges, maintained keg levels, and ensured bar stations remained clean and organised.
• As a bartender: poured beers (manual and tap), mixed simple cocktails, and served customers with efficiency and friendliness during packed service.
• Handled fast turnover of customers on busy quiz nights, live music events, and holiday weekends.
• Communicated effectively with an international team, learning to adapt quickly to new systems and procedures.
• Maintained composure and a sense of humour under pressure, regularly receiving positive feedback from both staff and patrons.
• Contributed to improved service speed by reorganising bar-back processes and proactively supporting floor staff.
• Ensured fastidious compliance with house policy and alcohol service regulations.

• Managed all customer-facing operations, including responding to inquiries and providing product information
• Conducted design consultations to tailor custom apparel to client needs
• Created and sent invoices, tracking payments and following up as required
• Packaged and shipped completed orders, ensuring accuracy and timely delivery
• Maintained clear and professional communication with clients throughout the sales process
• Promoted the value of custom products through persuasive, customer-oriented sales techniques
• Organised and prioritised daily tasks and workflows independently
• Ensured high standards of quality and attention to detail across all stages of the customer journey
• Contributed to repeat business and positive word-of-mouth through excellent service and reliability

• Taught at a private tuition centre focused on preparing students for international study
• Developed and delivered structured learning plans tailored to students’ academic goals
• Adapted complex material to suit diverse learning styles and language proficiencies
• Managed classroom dynamics and maintained a positive, inclusive learning environment
• Provided one-on-one academic support and mentorship to help students reach personal and educational milestones
• Cultivated strong cross-cultural communication skills through daily interaction with students from varied backgrounds
• Assessed student progress and provided regular feedback to students and parents
• Contributed to the centre’s success by consistently meeting learning outcomes and supporting student transitions to overseas education
• Applied clear communication and results-oriented planning—skills directly transferable to professional environments

Worked in a fast-paced rooftop bar in central Auckland, crafting classic and bespoke cocktails while delivering exceptional customer service in a high-volume environment. Responsibilities included:

• Preparing and serving a full range of cocktails, wines, beers, and spirits during peak service hours, including weekends and events.
• Maintaining a clean and well-stocked bar, with strict adherence to hygiene and RSA-aligned alcohol service standards.
• Engaging guests with a warm, professional attitude while managing multiple orders and handling payments quickly and accurately.
• Supporting the wider floor team during busy periods by running drinks, clearing glassware, and assisting with setup/pack-down.
• Demonstrated strong product knowledge and upselling techniques, contributing to increased average spend per head.
• Frequently trusted to close the bar and handle end-of-night cashing up and cleaning procedures.