Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Greg Di Mauro

Melbourne,VIC

Summary

Experienced Telecommunication Engineer with vast knowledge across many aspects of the network environment.

These include RAN, Core, Transport, Radio, Minilink, B-Band, and fixed wireless networks, and associated management network elements.

Working in the test environment demands a dynamic way of working, continuous improvements, in line with project deliverables, and daily customer requests.

Customer focus has always been my first priority; this requires hard work and cooperative teams, including flexible hours and after-hours support.

Being the lead technical contact in the Ericsson test environment, I was involved in assessing requirement specifications and supplying solution recommendations, with cost and man-hours estimates across major projects. These include:

- NBN product support and verification (WNTD, NGDM, BB radio, and NR).

- Various Telstra projects.

- Ericsson product development POCs.

As part of the Last Test Environment Move (2017), I initiated improvements that were essential to reduce costs and work more efficiently; some of these include:

- Designing/commissioning an RF chamber for isolating the RF interface.

- RF Patch panel with remote access

- IP patch for customer access.

- RF monitor as per OH&S requirements.

As OH&S representative for test environment I was involved in various improvements, these include compulsory wearing of earplugs, with noise levels continually monitored, other recommendations include annual RF EME testing and reports in line with ACA recommendations.

Adept Telecommunications Engineer with passion for emerging technology and detailed knowledge of delivery services and products. Seeking position with leading telecom firm. Accomplished Telecommunications Engineer with proven record of establishing rapport with clients and colleagues. Known for extensive knowledge of phone system administration to promptly troubleshoot issues.

Seasoned Telecommunications Engineer with diverse experience in designing, installing, and maintaining telecommunication systems. Strengths lie in problem-solving abilities, technical knowledge and project management skills. Have consistently contributed to previous organizations by improving system performance, ensuring seamless communication networks, and leading team initiatives.

Hardworking Communications Technician ready for a new position where in-depth knowledge of various communication technology platforms can be properly utilized.

An extensive background in performing installations and upgrades for businesses. Cheerful and efficient with an exceptional eye and ear for detail. Focused professional offering many years of telecommunications expertise, including software and hardware acquisition, installation, and troubleshooting.. Proven history of collaborating with team members to meet corporate objectives.

Knowledgeable Communications Technician with a background of earning promotions through hard work and skill. Hands-on experience troubleshooting and repairing identified issues with products and ensuring products are configured and programmed to customers specifications. Collaborative and communicative to manage and coordinate work efforts by interfacing with both internal and external workgroups. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Telecommunications Engineer

Ericsson
Melbourne, VIC
01.1990 - 12.2024
  • Provided guidance and mentorship to junior engineers working in the same team.
  • Provided technical support on voice and data networks including LANs and WANs.
  • Created detailed diagrams of existing telecommunications networks using programs such as Visio or Omnigraffle.
  • Trained end users on how to use different types of telecommunication equipment correctly.
  • Responded promptly to customer inquiries regarding their telecom services or billing statements.
  • Assisted in designing new telecommunications networks from scratch based on customer needs.
  • Performed maintenance of telecommunication systems by upgrading software, hardware components, and firmware versions.
  • Documented all changes made to the telecom system in accordance with company policies.
  • Ensured compliance with industry standards when installing telecommunications equipment or making upgrades to existing systems.
  • Resolved complex technical issues related to telecom systems quickly and efficiently.
  • Coordinated with vendors to ensure timely delivery of materials needed for installation projects.
  • Tested and troubleshot various issues related to telecom systems such as signal quality, system performance, and network latency.
  • Configured routers, switches, hubs and other telecommunications equipment to meet customer requirements.
  • Created network diagrams for new and existing networks.
  • Performed cost justifications.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Provided support for end users.
  • Initiated cost reduction initiatives.
  • Installed IP, network equipment and facilities.
  • Participated in team, cross-divisional and technical forums.
  • Maintained generators and UPS batteries for reserve power in event of power failures.
  • Identified areas of operation that need upgraded software, voicemail and telephone equipment.
  • Ordered equipment and services for voice, data and cabling.
  • Connected wires and cables to terminals and completed necessary paperwork for each work order.
  • Documented hardware and software installation procedures.
  • Planned, installed and maintained systems and performed repairs on malfunctioning systems.
  • Evaluated client telecommunications needs and recommended targeted solutions.
  • Drafted cost projections for system and component implementations.
  • Worked overtime to respond to emergencies and fix unsafe conditions.
  • Reviewed project drawings to perform installation activities according to specifications.
  • Performed regular tests on systems to keep components functional.
  • Monitored and replenished telecommunications equipment inventory for facilities and networks.
  • Communicated with end-user to address device problems and implement technical or procedural solutions.
  • Coordinated hardware and software installations.

Education

Electrical, Electronics And Communications Engineering

RMIT
Melbourne, VIC
12-1994

Skills

  • Equipment maintenance
  • System installation
  • Technical support
  • Network design
  • Project management
  • Customer service
  • Team leadership
  • Cost analysis
  • Problem solving
  • Signal testing
  • Documentation practices
  • Radio interference compliance
  • Microsoft Office Suite
  • 4G LTE experience
  • Networks
  • Change management
  • Technical documentation writing
  • Testing
  • Electrical equipment
  • Network traces
  • Telecommunications equipment
  • 5G network deployment
  • F5 networks BIG-iP
  • Network engineering
  • Network deployment planning
  • Hardware installation and configuration
  • Radio frequency engineering
  • Customer support capabilities
  • Telecom protocols mastery
  • Network troubleshooting
  • Adaptability to change
  • Wireless communication systems
  • Network protocols
  • Troubleshooting
  • Technical standards and deliverables

Affiliations

  • Enjoy various outdoor activities especially fishing and site seeing and spending time with family . Also enjoy good company, entertaining friends, and enjoy traveling, and like to see countries and how different cultures live, enjoy watching football and participating in kids' sports and activities
  • Outdoor activities include:

Participating in various fishing competitions

Completed round the bay in a day

Assisted kids' soccer coaching participated in school activities

Travelled to various countries, including Sweden, Japan, Taiwan, Fiji, Vanuatu, and Thailand

Languages

English
Professional
Italian
Professional

Accomplishments

  • Customer focus recognition: be accountable, think customer, innovation, team player
  • Leading the team, working well together
  • Worked on site in Taiwan to help build and commission their 4G network
  • Worked in India to assist in customizing and managing their laboratory
  • Worked in sweden to introduce 4G Core and RAN to the Australian Test environment
  • 30 years of service experience
  • Achievement includes moving Ericsson Test environment within budget and on time

Certification

  • RADHAZ license
  • Certificate in electronics
  • Restricted electrical worker's license

References

References available upon request.

Timeline

Telecommunications Engineer

Ericsson
01.1990 - 12.2024

Electrical, Electronics And Communications Engineering

RMIT
Greg Di Mauro