Greg Joseph
Melbourne,VIC
Summary
High work ethic whether in the Travel Industry or with Citywide with very low days off work due to sickness.
I have a "get in and do" attitude and this reflects on me being well liked and respected within whatever work role i have done.
Detail to work is big priority in my work life whatever job is at hand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Well liked and very approachable candidate that makes a work environment to be fun and enjoyable
Overview
10
10
years of professional experience
Work History
Mower Operator, Gardening and Maintenance of Parks
Citywide Solutions
07.2020 - Current
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Used trimmers, edgers and hedge trimmers for grounds maintenance, brush clearing, maintaining Kindergarten grounds to keep bushes and trees low so young children can be seen.
- Removed weeds, hazards, and debris from prominant buildngs and kindergartens to keep within Casey Council guidelines.
- Create a good repor with Child educators to help analyze issues and hazards within kinder grounds
- Train up new staff members on mowers and to make competant with use of ALL other machinery to get jobs done efficiently and up to council standards
Travel Agent
GK Travel and Cruise
09.2014 - 06.2020
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Updated and maintained customer databases to increase customer retention.
- Followed up with customers to increase customer service with travel plans.
- Implemented automated office systems, optimizing client, and data communications as well as records management.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Helped customers with passport and visa applications.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
Education
No Degree -
Mitcham High School
Mitcham, VIC11.1970
Skills
- First Aid Training
- Equipment Maintenance
- Responsible and Punctual
- Jobsite Safety
- Flexible and Adaptable
- Customer Service
- Trimming and weeding
- Grounds Maintenance
- Weeding gardens
Timeline
Mower Operator, Gardening and Maintenance of Parks
Citywide Solutions
07.2020 - Current
Travel Agent
GK Travel and Cruise
09.2014 - 06.2020
No Degree -
Mitcham High School
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