Greg Leaver
North Fremantle
Summary
Dynamic co-owner and manager with a proven track record at Strange Company, enhancing customer satisfaction through strategic planning and innovative marketing. Skilled in operations management and talent recruitment, I fostered a collaborative culture while driving business growth and optimizing financial performance. Committed to excellence and employee development.
Overview
44
44
years of professional experience
Work History
Co-Owner/Manager
Strange Company
09.2015 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established foundational processes for business operations.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Co-Owner/Manager
Ronnie Nights
04.2018 - 09.2024
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed and motivated employees to be productive and engaged in work.
Co-Owner/Manager
Al Lupo Bar
12.2022 - 06.2024
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted in recruiting, hiring and training of team members.
Owner/Manager
XWray Cafe
02.2005 - 08.2015
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Owner/Manager
Wray Cafe
10.1999 - 02.2005
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Event Coordinator
Rottnest Island Business Community
08.1990 - 04.1998
Surveyor Assistant
Main Roads Department
05.1981 - 01.1985
- Recorded shape, contour, location, elevation and dimensions of land or land features.
- Optimized data collection processes with a keen attention to detail and thorough understanding of surveying instruments.
- Demonstrated strong problem-solving skills while troubleshooting equipment issues in the field, minimizing downtime.
Education
Bachelor Of Applied Science - Recreation
Edith Cowan University
Perth, WA02.1992
Diploma Of Engineering Suryeying - Surveying
Wembley Technical College
Perth, WA02.1980
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Sales strategies
- Operations management
- Business development
- Strategic planning
- Customer retention
- Workforce management
- Talent recruitment
- Recruiting and training
- Business growth
- Goal setting
- Employee relations
- Staffing
- Human resources management
- Marketing expertise
- Creative thinking
Timeline
Co-Owner/Manager
Al Lupo Bar
12.2022 - 06.2024
Co-Owner/Manager
Ronnie Nights
04.2018 - 09.2024
Co-Owner/Manager
Strange Company
09.2015 - Current
Owner/Manager
XWray Cafe
02.2005 - 08.2015
Owner/Manager
Wray Cafe
10.1999 - 02.2005
Event Coordinator
Rottnest Island Business Community
08.1990 - 04.1998
Surveyor Assistant
Main Roads Department
05.1981 - 01.1985
Bachelor Of Applied Science - Recreation
Edith Cowan University
Diploma Of Engineering Suryeying - Surveying
Wembley Technical College
Similar Profiles
Jordan WolfJordan Wolf
Sales Lead at Strange Water Company LLCSales Lead at Strange Water Company LLC
Gabriel StrangeGabriel Strange
Babysitter at The Strange FamilyBabysitter at The Strange Family
Matthew AlfonsoMatthew Alfonso
Welding Fabricator at Strange & SonWelding Fabricator at Strange & Son
Christopher BeauchampChristopher Beauchamp
Bartender at The BeaufortBartender at The Beaufort
Mia HanningtonMia Hannington
Grain Sampler at CBH Grain GroupGrain Sampler at CBH Grain Group