Greg Nathan
Administrator/Event Manager
Bondi,NSW
Summary
Well-qualified event manager proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Logistics Team Member
Beaches Kosher Catering
07.2014 - Current
- Implemented and developed supply chain strategies to optimize efficiency.
- Liaised with customers regarding event requirements and provided proactive customer service.
- Built and established relationships with staff and vendors.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
- Negotiated favorable contracts with vendors that resulted in significant savings for the company without compromising quality or service levels.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Spearheaded process improvements that led to increased accuracy in order fulfillment, elevating customer satisfaction ratings.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
General Manager
Chabad House North Shore
01.2015 - 06.2017
- Managed budget implementations, employee evaluations, and contract details.
- Supervised creation of exciting events to catch attention of community customers.
- Planned festival events within budgets, planning menus, assisting clients with event set up
- Festival preparation for Pesach, Purim, Rosh Hashana, Bar and Bat Mitzvahs
- Extensive knowledge of Judiasm including Kashrut and life events
- Implemented operational strategies and effectively built customer and employee loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
CIV - Management
TAFE
Sydney 04.2001 -
Diploma of Management - Frontline Management
TAFE
NSW 04.2001 -
Bachelor of Mathematics - Finance
University of Technology
Sydney 04.2001 -
Skills
Supply Chain Operations
Needs Assessment
Team Guidance and Management
Adaptability and Flexibility
Logistics Analysis
Technical Project Management
Systems Evaluation
Project Management
Multitasking
Purchase Orders
Inventory Control
Customer Needs Assessment
Team Collaboration
Problem-Solving
Materials and Supply Allocation
Customer Relations
Excellent Communication
Attention to Detail
Timeline
General Manager
Chabad House North Shore
01.2015 - 06.2017
Logistics Team Member
Beaches Kosher Catering
07.2014 - Current
CIV - Management
TAFE
04.2001 -
Diploma of Management - Frontline Management
TAFE
04.2001 -
Bachelor of Mathematics - Finance
University of Technology
04.2001 -