Greg Nathan
Administrator/Event Manager
Bondi,NSW
Summary
Well-qualified event manager proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Logistics Team Member
Beaches Kosher Catering
07.2014 - Current
- Implemented and developed supply chain strategies to optimize efficiency.
- Liaised with customers regarding event requirements and provided proactive customer service.
- Built and established relationships with staff and vendors.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
- Negotiated favorable contracts with vendors that resulted in significant savings for the company without compromising quality or service levels.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Spearheaded process improvements that led to increased accuracy in order fulfillment, elevating customer satisfaction ratings.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
General Manager
Chabad House North Shore
01.2015 - 06.2017
- Managed budget implementations, employee evaluations, and contract details.
- Supervised creation of exciting events to catch attention of community customers.
- Planned festival events within budgets, planning menus, assisting clients with event set up
- Festival preparation for Pesach, Purim, Rosh Hashana, Bar and Bat Mitzvahs
- Extensive knowledge of Judiasm including Kashrut and life events
- Implemented operational strategies and effectively built customer and employee loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
CIV - Management
TAFE
Sydney 04.2001 -
Diploma of Management - Frontline Management
TAFE
NSW 04.2001 -
Bachelor of Mathematics - Finance
University of Technology
Sydney 04.2001 -
Skills
Supply Chain Operations
undefinedTimeline
General Manager
Chabad House North Shore
01.2015 - 06.2017
Logistics Team Member
Beaches Kosher Catering
07.2014 - Current
CIV - Management
TAFE
04.2001 -
Diploma of Management - Frontline Management
TAFE
04.2001 -
Bachelor of Mathematics - Finance
University of Technology
04.2001 -
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