Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Greg Wesche

Swansea

Summary

Dynamic and dedicated Shop Assistant, skilled in inventory management and customer service. Enhanced store organization and cleanliness, resulting in improved customer satisfaction. Proficient in visual merchandising, driving sales through engaging displays. Known for building rapport with customers and team collaboration, ensuring a positive shopping experience.


Overview

36
36
years of professional experience

Work History

Shop Assistant

Woolworths Group
01.1989 - 04.2025
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organised shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped and cleaned fixtures after closing to support cleanliness and maintain organized store.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Maintained cleanliness and order in all areas of the store ensuring Work Health and Safety was adhered to at all times.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Checked incoming orders and organised new stock.
  • Organised shelves to remove slow moving items and add new merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or colour.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Greeted customers entering store and offered assistance with requirements.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Developed strong product knowledge to educate customers on features and benefits.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Helped managers with daily checklists and last-minute requirements.
  • Assisted in training new staff on store procedures, policies, and product knowledge.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
  • Managed inventory to ensure popular items were always in stock, minimizing lost sales opportunities.
  • Used in-store system to locate inventory and place special orders for customers.
  • Streamlined store operations with effective inventory management and restocking practices.
  • Conducted regular stock takes to ensure inventory accuracy, avoiding discrepancies and potential sales issues.
  • Assisted in visual merchandising, creating attractive displays that boosted customer interest and sales.
  • Adapted quickly to new product lines and promotions, consistently providing up-to-date information to customers.
  • Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Coordinated with management team to identify and capitalize on sales opportunities during peak shopping periods.
  • Reduced wait times by efficiently processing transactions at the cash register when required.
  • Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
  • Provided exceptional customer service for increased customer satisfaction and repeat business.
  • Facilitated smooth and efficient customer returns and exchanges, enhancing customer satisfaction and trust in brand.
  • Enhanced store security by vigilantly monitoring for shoplifting activities, contributing to reduction in losses.
  • Supported promotional events by setting up displays increasing customer engagement and sales.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Student

Swansea High School
Swansea, NSW
12-1983

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management
  • Inventory control
  • Relationship building
  • Store maintenance
  • Stock replenishment
  • Safety procedures
  • Product promotions
  • Shipment inspection
  • Installations and repairs
  • Building rapport
  • Raw materials handling
  • Supply maintenance
  • Sales trends
  • Promotional activities
  • Team collaboration
  • Adaptability and flexibility
  • Customer engagement
  • Safety compliance
  • Product labeling
  • Equipment operation
  • Quality assurance
  • Merchandising displays
  • Order fulfillment
  • Visual merchandising
  • Marketing strategies
  • Inventory assessment
  • Returns and exchanges
  • Seasonal promotions
  • Shop organization
  • Friendly and helpful
  • Honest and dependable
  • Reliable and responsible
  • Customer assistance
  • Adaptable and flexible
  • Team cooperation
  • Flexible hours
  • Organization
  • Safety and cleanliness standards
  • Store organization
  • Inventory and stocking
  • Staff support
  • Store opening and closing
  • Cash register operation
  • Payment processing
  • Item ticketing and pricing
  • Merchandise receiving and handling
  • Sales and promotions
  • Order management
  • Merchandising and display
  • Retail merchandising
  • Register opening and closing
  • Product and service sales
  • Store policies and procedures
  • Purchase packaging

Interests

  • Enjoy outdoor activities including lawn care, garden maintenance and creating aesthetically pleasing outdoor living areas
  • DIY and Home Improvements
  • Embracing outdoor adventures such as fishing


Timeline

Shop Assistant

Woolworths Group
01.1989 - 04.2025

Student

Swansea High School
Greg Wesche