Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Overview
7
7
years of professional experience
Work History
Customer Service
Zambrero
Kensington And Norwood, SA
01.2021 - 11.2023
Verified patients had positive experience by providing exemplary customer service.
Provided exceptional customer service, addressing client concerns promptly and efficiently.
Met sales goals by offering excellent customer service.
Provided exceptional customer service, addressing passenger concerns promptly and professionally.
Operated POS systems to process payments and lunch cards.
Increased overall efficiency by maintaining accurate records of daily transactions using POS systems.
Customer Service
KFC
Welland, SA
02.2017 - 09.2019
Education
Bachelor of Applied Science - Computer And Information Sciences
University of South Australia
Adelaide, SA
11.2028
High School Diploma -
Nazareth Catholic College R-12 - Secondary Campus
Flinders Park, SA
11.2019
Skills
Product Knowledge
POS System Operation
Refund handling
Merchandise Restocking
Up-selling techniques
Data entry proficiency
Problem-Solving
Cash Handling
Customer Complaint Resolution
Honest and Dependable
Customer inquiries
Timeline
Customer Service
Zambrero
01.2021 - 11.2023
Customer Service
KFC
02.2017 - 09.2019
Bachelor of Applied Science - Computer And Information Sciences