Gregory Greenaway

• Hands on support for IT help Desk as well as Conventional phone Systems as well As Cloud based Phone systems
• Installation of Security Systems and PA Systems.

• Static guard on Patrol at loreto girls school.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Check locking of gates and setting alarms at different intervals.

• Help with Faults and cutting over to new Cisco phone system from Ericsson
• Worked at 5 Hospitals -HKH,Ryde,Macquarie,RNS and Mona vale.

• Presently Installing new NEC Systems, Including relocations of Older key Systems and PABXs
• Customer training and liaison work with carriers on new systems
• Fault finding, Moves and Changes and Connection with NBN during cutovers to various Clients with Different Systems
• Provided support and assistance to work colleagues in company, technical and hands on cabling or fibre runs.

• Project management on PABXs and Hybrid systems
• Support of Siemens, Alcatel, LG Aria Systems, NEC, LG, Panasonic, Ericsson, Nitsuko, Samsung, Toshiba, Phillips, Oki and all commanders
• Responsibilities include programming, networking issues, cabling and allocation of resources
• Providing level 3 and support to technical staff
• Allocation of training resources
• Trouble shooting either remotely or on site to provide high level support to onsite managers
• Liaise and develop customer relationships to solve issues and provide solutions to networking problems
• Liaise with network carriers to ensure quality service delivery and client satisfaction
• Implementation management when required
• Maintenance on a variety of hybrid key systems, Commanders and PABXs
• Provide Pre and Post sales support to all Account Executives.

• Project management on large to small PABX and Hybrid systems
• Responsibilities included programming, networking issues, cabling and allocation of resources
• Trouble shooting either remotely or on sit to provide high level support
• Mentored and trained technicians within the company
• Liaise and develop customer relationships to solve issues and provide solutions to networking problems
• Implementation management when required
• Kept up to date through training and courses with technological changes in telecommunications
• Provided support on all systems the company sells (NEC-IPKS to Univerge (VOIP), LG, Hybrid key systems, Commanders and PABXs.

Teaching from home at Castle hill due to the school not having a Percussion studio.

• Provided constructive feedback during lessons, enabling students to refine their skills and accelerate improvement over time.
• Conducted regular assessments of student abilities to track progress and identify areas requiring additional focus or support.
• Simplified complex musical concepts for students, increasing comprehension and retention of material.
• Adapted teaching styles according to the needs of each student, ensuring optimal learning outcomes for all participants.
• Collaborated with other music instructors to create well-rounded programs for students interested in multiple instruments.

• Showcased exceptional knife skills, consistently producing precise cuts of meat according to Aust standards.

• Performed in various venues and events, showcasing versatility and adaptability as a professional musician.
• Performed at Theatres in Canberra for various shows.
• Provided constructive feedback to ensemble members during rehearsal sessions for continuous improvement in group dynamics and musicality.
• Maintained drums and percussion equipment in good working order.

• Exchange training on ARF, ARM, AXE, Carrier
• Scan and rax work (Parkes)
• ARM,ARF (Dubbo)
• PABX maintenance division (Canberra)
• Systems worked on – NEC (22SA, 12As, D3, 20, IMG, MMG, SDS, Phillips - (D1201,1203, DLS, SL, SBXs)
• Siemens - (EMS12000, 150)
• Plessey - (30/80)
• Ericsson (AEDs, ASB30, 100, 900, BCS150)
• STC (mmat,4020E, 406)
• Fujitsu ( 9600L, M, S, VS)
• Tims recorders
• Fault Dispatching
• Maintenance on all systems
• Move and changes
• Written reports on service times relating to customised maintenance contracts.