loader
Customer Service Representative
X CONVENIENCE
10.2016 - Current
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
- Spearheaded initiatives focused on enhancing employee morale, reducing turnover rates within the department.
Store Manager
BP Crafers
06.2011 - 01.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
2IC Dary Department
Frewville Foodland
04.2009 - 06.2011
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
Management
Birdwood High School
Tea Tree Gully TAFE CollegeCustomer Service Representative
X CONVENIENCE
10.2016 - Current
Store Manager
BP Crafers
06.2011 - 01.2014
2IC Dary Department
Frewville Foodland
04.2009 - 06.2011
Management
Birdwood High School
