Summary
Overview
Work History
Skills
Certification
References
Camping, Fishing and Bladesmithing
Timeline
Generic

Greg Mander

Enfield,SA

Summary

I am currently in the position of Operations Manager with JLL. Prior to this I was a Senior Facilities Manager at CBRE. Prior to this I was the Operations Manager for Harbour Town Premium Outlets Adelaide undertaking a 6-month contract after 3 years at Charter Hall as Operations Manager. For over 6 years while in these positions, my responsibilities have been, but not limited to: Compliance certification for ESS (Essential Safety Systems). Contractor Management, contractor tender process, contractor KPI setting, contractor inductions and contractor meetings. Local support to the Regional Asset Manager, National Tenancy Delivery Manager, National Operations and Sustainability Manager. Project Management of significant Capital works. E.g., Solar installations. Implementation of Waste Management Plan. Security and Cleaning tendering, activation, and monitoring. Incident reporting, Risk Management. Develop Asset registers and life cycles. Prepare and present Operational and Capital Budgets. Cyber Security policies and processes. BMS, CCTV system improvement and monitoring. Nabers and Sustainability improvements (Energy and Water). I am a First Aid Officer, Chief Warden (undertaken Active Shooter Training) and currently undertaking Cert 4 WHS. Reliable Facilities Manager with detail- and results-oriented nature. Possessing an exceptional commitment to quality and service. Hardworking Facilities Manager experienced in tenant relations, maintenance oversight and providing technical expertise to building owners and occupants. Motivated leader with excellent relationship-building and decision-making abilities. Desiring a permanent role with room for advancement. Goal-oriented facilities maintenance professional with excellent leadership, problem-solving and multitasking skills. Well-versed in HVAC, plumbing and electrical systems, as well as structural and codes requirements. Focused on maintaining smooth and efficient building operations. Proactive and resourceful manager with top-notch communication skills and a disciplined approach. Offering 10 years of progressive experience. Hardworking Facilities Manager skilled at communicating staff and personnel at every level. Adept at providing guidance to new employees while managing outside technicians. Dedicated Facilities Operations Manager bringing 6 years of experience in energy management and building systems, including mechanical, security, automation and HVAC. Excellent leadership skills with proficiency in developing relationships, building consensus and leading positive organizational change. Accomplished in meeting budget requirements, minimizing downtime and leading successful maintenance teams. Knowledgeable about leading inspections, planning updates and directing projects. Qualified Refrigeration Mechanic brings background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns. Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Operations Manager

JLL The Grove Shopping Centre
05.2023 - Current
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with vendors to decrease expenses and increase profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents, risks and near misses
  • Reduced budgetary expenditures by effectively negotiating contracts.
  • Developed systems and procedures to improve operational quality and efficiency.

Senior Facilities Manager

CBRE Industrial And Commercial
06.2022 - 05.2023
  • Coordinated with external vendors for specialized maintenance tasks, ensuring top-quality workmanship at competitive prices.
  • Oversaw facility compliance with local, state, and federal regulations to avoid fines or penalties.
  • Maintained a strong working relationship with local authorities and regulatory bodies to ensure ongoing compliance and cooperation in facility management matters.
  • Managed capital projects, ensuring timely completion within allocated budgets.
  • Conducted regular facility audits to identify areas for improvement and develop action plans accordingly.
  • Reduced energy consumption for cost savings by installing energy-efficient lighting and HVAC systems.
  • Managed multi-site facilities operations while coordinating activities across locations for consistency in service delivery.
  • Improved overall facility efficiency by implementing streamlined maintenance processes and procedures.
  • Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
  • Scheduled, directed and supervised external contractors in maintenance and upkeep of 23 buildings.
  • Negotiated contracts with suppliers to secure favourable pricing on materials and services related to facility management.
  • Cooperated with company leadership and collaborated on projects of mutual interest to multiple levels of organizational leadership.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Conducted Monthly inspections of facility grounds, external structure, systems, and equipment.
  • Maintained facility grounds, equipment, and safety compliance.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Prepared reports and schedules with accuracy.
  • Negotiated contracts with vendors to obtain favourable and cost-effective terms and conditions.
  • Reviewed and oversaw construction and renovation projects.

Facilities Manager (7 Month Contract)

Harbour Town
11.2021 - 06.2022
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Controlled expenses to meet budget requirements.
  • Oversaw facility renovations, ensuring compliance and adherence to local building codes.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
  • Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
  • Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
  • Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Directed tenant improvements to meet contractual demands and update building areas.
  • Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
  • Coordinated with cleaning services to keep facility clean and presentable for occupants.
  • Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants and customers.
  • Maintained facility grounds, equipment, and safety compliance.
  • Reviewed and oversaw construction and renovation projects.
  • Developed and oversaw budgets for facilities and worked within cost restraints.

Operations Manager

Charter Hall Retail
12.2018 - 10.2021
  • Responded to building emergencies and managed repairs.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Investigated problems and determined appropriate remedies.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Controlled expenses to meet budget requirements.
  • Oversaw facility renovations, ensuring compliance and adherence to local building codes.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
  • Oversaw finances and made recommendations to reach or exceed budget.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Conducted monthly inspections of facility grounds, external structure, systems, and equipment.
  • Reviewed and oversaw construction and renovation projects.
  • Negotiated contracts with vendors to obtain favourable and cost-effective terms and conditions.
  • Developed and oversaw budgets for facilities and worked within cost restraints.

Operations Manager

JLL Retail
03.2018 - 12.2018
  • Oversaw all aspects of centre operations, ensuring consistent compliance with company policies and industry regulations.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Responded to building emergencies and managed repairs.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Investigated problems and determined appropriate remedies.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
  • Coordinated with cleaning services to keep facility clean and presentable for occupants.

Facilities Coordinator

IKEA Adelaide
09.2012 - 03.2018
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Served as point of contact for internal and external customers seeking support and information.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
  • Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
  • Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
  • Conducted regular facility inspections to identify repair needs or improvements.
  • Improved facility efficiency by implementing preventive maintenance programs and coordinating with vendors for timely repairs.
  • Maintained facility grounds, equipment, and safety compliance.
  • Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
  • Held classes to teach staff facility procedures and safety.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.

Maintenance Manager

Rydges Southpark
08.2009 - 09.2012
  • Supervised employee performance, preventive maintenance, and safety.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Collaborated with other department managers to coordinate maintenance activities around bookings, minimizing operational interruptions.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
  • Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Refrigeration Mechanic

Nichtech Services
03.2003 - 08.2009
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Tested and repaired condensers, heat exchangers, cooling towers, steam, and gas turbines.
  • Selected correct motors, thermostats, and other components to replace defective parts.
  • Repaired and adjusted valves, fittings and connections.
  • Repaired low temp, enviro chambers and refrigeration systems.
  • Improved refrigeration system efficiency by conducting regular maintenance and repairs on various equipment.
  • Ensured compliance with industry regulations regarding safe handling practices for refrigerants such as Freon or ammonia-based systems.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.

Skills

  • Competent With:
  • Noggin
  • VAULT
  • SINE
  • iAuditor
  • SNAP
  • CM3
  • iPro compliance/safety system
  • Pulse
  • Evolution
  • Yardi
  • Computer skills:
  • Excel
  • Word
  • Email
  • PowerPoint
  • CCTV
  • BMS
  • Other:
  • Workplace Safety
  • Environmental Health
  • Operational Efficiency
  • Technical Knowledge
  • Building Maintenance
  • Security Management
  • Procurement Management
  • Sustainability Initiatives
  • Energy Management
  • Planning and Scheduling
  • Operations Oversight

Certification

  • Certificate III in Refrigeration and Air-Conditioning
  • Chief Warden
  • First Aid Officer
  • Test and Tag
  • Scissor Lift
  • Drivers Licence

References

  • Warren Zerna, Director of Technical services JLL, 0448 863 380
  • Michael Pentland, Centre Manager at Harbour Town, 0403 844 920
  • Anudeep Beniwal (Beni), National Procurement and Contracts Manager, 0411 342 354

Camping, Fishing and Bladesmithing

My family and I enjoy going on holidays by the beach where we can fish and relax. I currently spend most of my weekend in the shed forging hand mad kitchen and camping knives. This has been a passion of mine for quite a few years and hopefully I can continue for many years to come.

Timeline

Operations Manager

JLL The Grove Shopping Centre
05.2023 - Current

Senior Facilities Manager

CBRE Industrial And Commercial
06.2022 - 05.2023

Facilities Manager (7 Month Contract)

Harbour Town
11.2021 - 06.2022

Operations Manager

Charter Hall Retail
12.2018 - 10.2021

Operations Manager

JLL Retail
03.2018 - 12.2018

Facilities Coordinator

IKEA Adelaide
09.2012 - 03.2018

Maintenance Manager

Rydges Southpark
08.2009 - 09.2012

Refrigeration Mechanic

Nichtech Services
03.2003 - 08.2009
Greg Mander