Gregory Miller
Cromer
Overview
48
48
years of professional experience
1
1
year of post-secondary education
Work History
Operations and Compliance Manager
McMahon Services Australia
01.2021 - 09.2024
- Lead and manage your team, driving a high-performance, safety focused culture
- Plan and co-ordinate freight movements to the end-user
- Schedule daily and weekly rosters
- Track orders and maintain paperwork for Chain of Responsibility compliance
- Monitor and report on transportation costs, including monthly P&L and Budget reporting, and monitor spending to ensure that expenses are consistent with approved budgets
- Analyze expenditures and other financial information to develop plans, policies, and budgets for increasing profits and improving services
- Recommend capital expenditures for acquisition of new equipment or property to increase efficiency and services of operations department
- Ensure Delivery Dockets, Disposal Dockets, and COR documents are properly filed or emailed to relevant stakeholders
- Report maintenance and repair needs for transportation vehicles and equipment
- Research and suggest cost-effective shipping methods
- Organize training sessions for employees
- Keep organized records of vehicles, schedules and completed orders
- Ensure compliance with company policies and shipping legislation
- Stay up to date with safety regulations
- Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members
- Audit compliance by utilising the Transport & Logistics – Quarterly Compliance Reports
- Ensure all staff are following COR Requirement's as per Heavy Vehicle National Law
- As required liaise and arrange subcontractor transportation services, ensuring subcontractor compliance to company policy, and government legislations
- Coordinate incident investigation activities and completes Incident Reports for NHVR breaches and defect notices and manage corrective actions
- Resolve issues of non-compliant heavy vehicle loads in conjunction with the Responsible Person
- Conducting root cause analysis on nonconforming loads (mass / dimension)
- Monitor Fatigue using EWD / Navman System and Guardian Seeing eye system
- Retain heavy vehicle Daily Work Diaries
- Coordinating heavy vehicle inspection and servicing and coordinate heavy vehicle repairs
- Gain information of material and plant loads used to calculate vehicle GVM
- Resolve driver concerns
- HR, Recruitment and Staff Management and Resourcing
- Project quoting and transport solutions
- Make / Monitor regular contact with the HV drivers during trips
- Instruct HV drivers of appropriate action when they are unfit for work
- Coordinate driver attendance to medical assessments
- Coordinate with consignor / consignee appropriate haulage times
- Ensure compliance with company policies and shipping legislation
- Ensure all updates to NHVR are communicated to all transport staff.
Logistics & Compliance Coordinator
Symons and Clarke
Gillman, South Australia
06.2019 - 06.2021
Facilitator
GM Training Consultants
07.2018 - 06.2019
- Facilitating classroom events regarding NHVAS Accreditation, NHVL, CoR, Load Restraint, Fatigue Management, Documentation, Work Diary
- Conduct VOC employment pre assessment
- Implementation of systems aligned with NAVMAN, MT Data, Guardian in cab monitoring
- Reporting to Management outcomes and recommendations from my findings within their workplace
- Taking up a Fulltime role in 2019 with Symons & Clarke Transport to continue with the above listed.
Transport Manager
Centurion Transport
Adelaide, South Australia
02.2017 - 06.2018
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Transport Manager
McAleese Transport
Regency Park, South Australia
11.2015 - 02.2017
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reviewed established business practices and improved processes to reduce expenses.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Created and enforced detailed organization processes to increase quality and service standards.
- Organized records of vehicles, schedules and completed orders.
- Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
VET Trainer
MINT Group
01.2014 - 06.2015
- Company Overview: Mint Group provides customised Personnel, Training, Recruitment and Consulting solutions
- In conjunction with a business partner, I develop, schedule and deliver in-house training in the transport industry
- I facilitate both one-on-one and group training via classroom or lecture
- Training takes place in South Australia and the Northern Territory
- I train across all areas of road transport operation including documentation requirements, load restraint, Fatigue Management, Heavy Vehicle Road Law, dangerous goods, general, specialised and express freight, COR, WHS, F10, F63, Customer Service, and Bullying and Harassment
- The training allows students to gain formal qualifications in Driving Operation, Warehousing, Warehouse Administration and Frontline Management
- The training uses various formats including PowerPoint presentations and practical training, with written assessments and assessments conducted through observing student progress
- I also provide students with real-world problem scenarios and test their ability to propose solutions
- One the aims of my training is to provide Mint Group clients and trainees on the importance of establishing realistic goals that promote adherence to Workplace policy and procedures, based on my life-time experience in the transport industry
- I actively solicit feedback from clients on the effectiveness of this guidance and measure performance against industry expectation and regulations
- I am often asked for guidance regarding Road Law and Road Transport Compliance
- Trainees also request that I mentor them by providing career advice and by assisting them with work placement
- To develop effective training courses, I ensure that I keep up to date with recognised best practice and the specific training needs of Mint Group's customers
- To this end, I conduct research via gazettes, various subscriptions (soft and hard copy) and industry best practice
- Mint Group provides customised Personnel, Training, Recruitment and Consulting solutions.
VET Trainer / Heavy Vehicle Driving Instructor
Transport Training Solutions
02.2012 - 01.2014
- Company Overview: Transport Training Solutions provides tailored training for the transport industry
- In this role, I trained new drivers in the classroom and behind the wheel, covering all facets of state and national road law
- The training allows students to sit for a Heavy Vehicle License, and gain formal qualifications in Driving Operation, Warehousing, Warehouse Administration and Frontline Management
- Part of my role was to assist the long-term unemployed to gain work in the transport industry
- To do this, I provided training in JSA, theoretical programs, work experience and practical demonstrations, including the necessary training to acquire a Heavy Vehicle License
- Once the training was completed, I mentored students by providing career guidance and assistance with job placement through personal recommendations within the transport industry
- The vast majority obtained work, with over 500 training attendees finding placements over the last four years
- Transport Training Solutions provides tailored training for the transport industry.
B-double/Road Train Driver
Toll NQX
06.2010 - 02.2012
- As a Heavy Vehicle driver operating across the Metropolitan area and interstate, I ensured I always adhered to the relevant regulations and guidelines such as Mass Management and Fatigue Management Regulations, including NHVAS and BFM hours requirements, contributing to the overall success and efficiency of Toll NQX operations.
National Logistics Manager
HIAB Australia (Cargotec)
03.2009 - 05.2010
- Company Overview: Hiab provides on-road load handling equipment
- In this role, I managed the operations of the National Warehouse, including the efficient and timely distribution and transportation of goods for major clients
- I was responsible for interviewing and hiring staff based on current work load and economic drivers
- Negotiating rates and service agreements with national and international suppliers
- I managed suppliers by providing each of them with a detailed set of service level guidelines, and ensuring that contracts were in place for all suppliers and signed by all parties
- This proved very successful, resulting in better service at a lower cost, with very few supply-side issues
- Increasing productivity and sales
- I successfully achieved this outcome by developing objectives based on customer surveys and sales analysis, and by holding monthly sales meetings to discuss results and future strategies
- Reducing operating costs and increasing efficiency
- To do this, I analysed stock on hand and compared it to stock usage in order to reduce dormant stock holdings
- I then introduced continual stock monitoring to maintain this efficiency measure
- Continual compliance with WH&S Regulations
- I delegated responsibility for enforcement to Department Heads and kept abreast of regulatory changes via subscription and automatic internet notifications
- Hiab provides on-road load handling equipment.
Northern Territory Transport Manager
Patrick Autocare
07.2006 - 11.2008
- Company Overview: Patrick Autocare provides shore to door services to the auto industry
- As Transport Manager, I was responsible for the day-to-day operation of the business
- My responsibilities included analysing and monitoring profit and loss reports and preparing budget forecasts
- Monitoring WH&S programs, and reporting and implementing changes as necessary
- I used incident and accident reports to monitor the programs and introduced improved safety equipment and maintenance schedules
- I continually adjusted these measures to optimise results and achieve safe workplace requirements
- Scheduling equipment and fleet repairs and maintenance with the aim of minimising equipment downtime
- Interviewing and hiring staff as required
- Ensuring that schedules and efficiencies were maintained
- By comparing current and historical efficiencies, I identified areas for continual improvement of the logistic system including improvements to time management, fleet utilisation by way of backloading, staff scheduling, maintenance and buy backloading
- I introduced these measures, resulting in lower equipment down time, and increased productivity, profitability and volumes carried
- Dealing with customer complaints and maintaining customer satisfaction
- I ensured the business maintained a high focus on customer service and there were no major customer complaints, contributing to increased sales and profit
- As a result of the measures mentioned above, I was ranked in the top three Patrick Autocare employees for sales and volume, and I received Patrick Autocare's award for exceeding budgetary expectations and efficiencies
- Patrick Autocare provides shore to door services to the auto industry.
Business Development Executive
Allied Pickfords
01.2000 - 03.2006
Director
LCA Removals
01.1977 - 12.1999
Skills
- Regulatory Documentation
- Regulatory compliance oversight
- Risk Analysis
- Investigative skills
- System Development
- Vendor / Supplier Performance Management
- Compliance documentation
- Audits management
- Document analysis
- Audit oversight
- Information Gathering
- Conducting investigations
- Training and education
- Staff Training
- Policy revision
- Internal Audits
- Risk Assessment
- Project Management
- Corporate Governance
- Analytical Thinking
- Compliance auditing
- Process Development
- Documentation Review
- Hazard analysis
- Protocol Review
- Training development
- Training Coordination
- Know Your Customer
- Compliance initiatives
- Incident Response
- Staff Development
- Contract Management
- Workforce Management
- Financial Management
- Operations Management
- Business Administration
- Marketing
- Strategic Planning
- Expense Tracking
- Cross-Functional Teamwork
- Verbal and written communication
- Budget Control
- Financial records oversight
- Team Leadership
- Customer Relationship Management (CRM)
- Negotiation
- Complex Problem-Solving
- Staff Training and Development
Education
Diploma - Logistics Managemen
Charles Darwin University
Darwin 01.2005 - 01.2006
Summary
Dynamic individual with hands-on experience in Transport and Logistics and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Operations and Compliance Manager
McMahon Services Australia
01.2021 - 09.2024
Logistics & Compliance Coordinator
Symons and Clarke
06.2019 - 06.2021
Facilitator
GM Training Consultants
07.2018 - 06.2019
Transport Manager
Centurion Transport
02.2017 - 06.2018
Transport Manager
McAleese Transport
11.2015 - 02.2017
VET Trainer
MINT Group
01.2014 - 06.2015
VET Trainer / Heavy Vehicle Driving Instructor
Transport Training Solutions
02.2012 - 01.2014
B-double/Road Train Driver
Toll NQX
06.2010 - 02.2012
National Logistics Manager
HIAB Australia (Cargotec)
03.2009 - 05.2010
Northern Territory Transport Manager
Patrick Autocare
07.2006 - 11.2008
Diploma - Logistics Managemen
Charles Darwin University
01.2005 - 01.2006
Business Development Executive
Allied Pickfords
01.2000 - 03.2006
Director
LCA Removals
01.1977 - 12.1999
Similar Profiles
Karl SchnellKarl Schnell
Truck Driver at Joseph McMahon Dairy ServicesTruck Driver at Joseph McMahon Dairy Services
ABEL HOSEAABEL HOSEA
Labourer and Operator at McMahon ServicesLabourer and Operator at McMahon Services
Alan QuinnAlan Quinn
Asbestos Removal Assistant Foreman at McMahon Services & ConstructionAsbestos Removal Assistant Foreman at McMahon Services & Construction
Michael DwyerMichael Dwyer
Quality Assurance Supervisor at Broadband Services AustraliaQuality Assurance Supervisor at Broadband Services Australia
Louise DaleLouise Dale
Executive Broker Assistant/Data Entry at Prosper FinanceExecutive Broker Assistant/Data Entry at Prosper Finance