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Gregory Park
Beaufort,Vic
Summary
Dedicated tow truck driver with extensive experience in safety compliance and mechanical troubleshooting. Proven ability to manage emergency situations effectively and communicate clearly with clients to ensure exceptional service.
Overview
38
38
years of professional experience
Work History
Tow Truck Driver
GBE Towing - Self employed
Watsonia, Vic
01.1993 - 01.2017
- Operated tow truck for vehicle recovery and transport services.
- Ensured safety compliance during towing and roadside assistance operations.
- Conducted vehicle inspections to assess towing needs and conditions.
- Communicated with clients to understand service requirements and provide updates.
- Coordinated with local authorities and dispatchers to effectively manage emergency situations.
- Maintained towing equipment through regular checks and necessary repairs.
- Documented service calls, vehicle information, and customer interactions accurately.
- Trained new drivers on safe towing practices and operational procedures.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Ensured safe and timely delivery of customer vehicles to desired destinations while adhering to traffic laws.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
- Maintained safe driving habits to protect property and the general public on roadways.
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Utilized radios or telephones to communicate with dispatch personnel regarding job details.
- Worked closely with other drivers, mechanics, tow operators during shifts.
- Modified transport strategies based on real-time weather and traffic conditions to maintain service efficiency.
Mechanic
East Ivanhoe Motor cars
East Ivanhoe, Vic
01.1979 - 01.1989
- Repaired and replaced faulty components in engines, brakes, and transmissions.
- Executed routine maintenance on light vehicles, enhancing reliability and performance.
- Replaced worn or defective parts using hand tools or power tools.
- Collaborated with team members to troubleshoot complex mechanical problems.
- Ensured that all repairs were completed safely according to manufacturer's specifications.
- Ensured compliance with safety regulations during all repair and maintenance tasks.
- Followed safety procedures when working with hazardous materials like gasoline, oil.
- Assisted in training junior mechanics on best practices and safety protocols.
- Documented repairs and services executed on vehicles, ensuring clarity and accountability.
- Maintained records of work performed on each vehicle serviced and repaired.
- Maintained awareness of inventory to support uninterrupted repair operations. of necessary supplies used in repairs.
- Provided exceptional customer service while explaining repair needs to clients.
- Clarified repair estimates and completion timelines to customers, fostering trust and transparency.
- Adhered strictly to company policies and safety regulations while performing duties.
Education
High School Diploma -
Macleod College
Macleod11-1979
Skills
- Vehicle recovery expertise
- Flatbed truck expertise
- Load securement
- Safety compliance
- Mechanical troubleshooting
- Defensive driving techniques
- Safe driving practices
- Time management
- Organization and planning
- Attention to detail
- Strong work ethic
- Excellent communication
Timeline
Tow Truck Driver
GBE Towing - Self employed
01.1993 - 01.2017
Mechanic
East Ivanhoe Motor cars
01.1979 - 01.1989
High School Diploma -
Macleod College