Dynamic leader and adept communicator with a proven track record of empowering teams and enhancing operational efficiency . Skilled in navigating fast-paced environments and fostering inclusiveness.
Overview
12
12
years of professional experience
Work History
Support Services Head Cook, Food Safety Supervisor
WACHS, Nannup Hospital
2021.11 - Current
Prepares menu to specifications, makes adjustments for special dietary requirements. International Dysphagia Diet Standardisation Initiative (IDDSI) regular training.
Operates kitchen machinery such as blender, oven, grill, mix master and rapid cooler.
Estimate food consumption and organises food preparation.
Ordering of dry goods and fresh goods.
Oversee all cooking duties also give direction and guidance to food service attendant.
Keeps work stations clean and sanitised.
Meals prepared in timely manner. Prepares meals for patients and staff.
Adhere to health and safety policies and procedures.
Complete workplace online training and daily food safe paperwork.
Use appropriate PPE as required.
Complete requirements for Food safe records and IDDSI Audits.
Supervise- Food Service Assistant, give guidance, direction and feedback.
Empower team members by delegating responsibilities according to individual strengths and areas of expertise.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Kept kitchen up to code for health and safety inspections.
Great knowledge of HACCP systems and policies and procedures. Monitoring Critical Control Points and establish corrective actions if required.
Short Order Cook
The Fruit Barn
2020.12 - 2021.09
Food preparation.
Cook meals to order.
Prepared special dietary requirements.
Ensured all hygiene and cleanliness of kitchen at all times.
Worked in fast paced environment.
Worked unsupervised.
Attend staff meetings.
Excellent communication skills to prepare meals in timely manner.
Barista
Cook
WACHS
2020.03 - 2020.11
Prepare menu to specifications, makes adjustments for special diet requirements. International Dsyphagia Diet Standardisation Initiative (IDDSI) trained.
Operates kitchen machinery such as blender, oven, grill, stand mixer and rapid cooler.
Estimate food consumption and organises food preparation.
Order dry goods and fresh goods as required.
Oversees all cooking duties, give guidance and direction to food service attendant.
Keeps work stations clean and sanitised.
Meals prepared in timely manner. Prepares meals for patients, meals on wheels and staff.
Adhere to health and safety policies and procedures.
Complete workplace online training and daily paperwork.
Use appropriate PPE as required.
Meet requirements for Food safe and IDDSI Audits.
Cafe Manager
Self Employed
2018.07 - 2020.02
Responsible for day to day running of business.
Recruiting, training and mentoring employees. Giving feedback and receiving feedback.
Assigning tasks for staff, training and guidance.
Enforcing cleaning and safety standards.
Short order cook, baking, catering for local functions and businesses.
Barista
Conducting regular team meetings.
Maintaining inventory and ordering dry and fresh goods. Sourcing local produce.
Ensuring high level of customer satisfaction.
Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
Introduced new menu items to add variety and selections and meet customer preferences.
Service Coordinator/Community Support Worker
One2one
2014.09 - 2018.06
Ensure consumer's goals and needs are being met through person centred planning. Ensure they have information of all services available to them in our community.
Maintain records for consumer, daily progress notes.
Encourage community participation and inclusion.
Implement routines which are flexible and adaptable to the needs of the consumer.
Help manage challenging behaviour, regular discussion in regards to strategies for Behaviour Support plan. Give regular feedback.
Collaborating with consumer, support team, stakeholders and consumer"s family to make sure support plan is being followed and needs and goals are being met.
Advocate for consumer when required.
Recruitment processes for new support staff, assess training needs of support staff. Coaching and mentoring.
Investigate incident reports.
Transport consumer to medical appointments and community activities.
Maintain consumer privacy and confidentiality at all times.
Ensure all reports are up to date including NDIA progress reports.
Use Microsoft Office software.
Essential communication skills to be part of a Support team.
Available on call for Support Workers, review and approve timesheets. Available for Support Workers to debrief.
Established strong relationships with consumers through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
Worked from home office.
Cafe Supervisor
Bunbury City Council
2017.01 - 2017.06
Responsible for weekend running of cafe and admissions desk at the Bunbury wildlife par.,
Training staff, delegating tasks within the work stations. Coaching and mentoring.
Money handling.
Short order cook.
Barista.
Open and close Park, end of day procedures.
Ensure a high standard of customer satisfaction, handling customer complaints in a professional manner.
Coordinate functions such as birthday parties.
Adhering to WHS policies and procedures.
Reporting to Park Manager.
Wearing correct PPE when required.
Cafe Attendant
Bunbury City Council
2013.06 - 2017.06
Bunbury Wildlife Park-
Short order cook.
Barista.
Money handling.
Ensured a high standard of customer satisfaction.
Work well in a fast paced environment.
Food preparation and service.
Clearing tables, dishes, kept work station clean and tidy.
Report to supervisor when required.
Adhere to WHS policies and procedures.
Wear correct PPE when required.
Nurse Assistant
Regis Forrest Gardens
2014.06 - 2014.10
Assisted residents with activities of daily living.
Personal care, bowel care, feeding.
Follow care plan.
Assist resident to reach goals.
Encourage socialisation.
Maintain confidentiality and privacy of residents.
Adhere to WHS policies and procedures.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Furthered skills by actively taking part in employee training.
Wear correct PPE when required.
Education
NDIS Worker Orientation Module
NDIS Quality And Safety Commission
2024-12
First Aid
St Johns
2024-08
Food Safety Supervisor
Australian Institute of Food Safety
2023-10
Certificate - Certificate 1V in Leisure And Health
AMA Services WA Pty Ltd
Western Australia
10.2018
Certificate - Certificate of Accreditation
Mental Health First Aid Australia
Australia
10.2018
Certificate - Activities Coordinator
Health Training Australia
Western Australia
11.2017
Certificate - Staff Supervision And Development
National Disability Services
Western Australia
08.2017
Certificate - Cert 111 Aged Care, Home And Community Services
Aged Care Training Services
Australia
06.2014
Skills
Excellent communication skills
Adaptability
Time management
Flexibility
Attention to detail
Team orientated
Accept direction and guidance
Leadership
Active listener
Exceptional customer service
Decision making
Critical thinker
Eager to expand knowledge
Advocate for others if required
Naturally empathetic
Teamwork and collaboration
Problem-solving
Referees
Kerry Radford (WACHS Nannup, Former Head Cook) 0439 947 300.
Martin Haigh (WACHS Bridgetown Head Cook ) 0488 611 075.
Timeline
Support Services Head Cook, Food Safety Supervisor
WACHS, Nannup Hospital
2021.11 - Current
Short Order Cook
The Fruit Barn
2020.12 - 2021.09
Cook
WACHS
2020.03 - 2020.11
Cafe Manager
Self Employed
2018.07 - 2020.02
Cafe Supervisor
Bunbury City Council
2017.01 - 2017.06
Service Coordinator/Community Support Worker
One2one
2014.09 - 2018.06
Nurse Assistant
Regis Forrest Gardens
2014.06 - 2014.10
Cafe Attendant
Bunbury City Council
2013.06 - 2017.06
NDIS Worker Orientation Module
NDIS Quality And Safety Commission
First Aid
St Johns
Food Safety Supervisor
Australian Institute of Food Safety
Certificate - Certificate 1V in Leisure And Health
AMA Services WA Pty Ltd
Certificate - Certificate of Accreditation
Mental Health First Aid Australia
Certificate - Activities Coordinator
Health Training Australia
Certificate - Staff Supervision And Development
National Disability Services
Certificate - Cert 111 Aged Care, Home And Community Services
Associate Director of Food & Nutrition Services at Compass Group Morrison HealthcareAssociate Director of Food & Nutrition Services at Compass Group Morrison Healthcare