Greta Simmons
Kirup,WA
Summary
Dynamic leader and adept communicator with a proven track record of empowering teams and enhancing operational efficiency . Skilled in navigating fast-paced environments and fostering inclusiveness.
Overview
12
12
years of professional experience
Work History
Support Services Head Cook, Food Safety Supervisor
WACHS, Nannup Hospital
Nannup, WA
11.2021 - Current
- Prepares menu to specifications, makes adjustments for special dietary requirements. International Dysphagia Diet Standardisation Initiative (IDDSI) regular training.
- Operates kitchen machinery such as blender, oven, grill, mix master and rapid cooler.
- Estimate food consumption and organises food preparation.
- Ordering of dry goods and fresh goods.
- Oversee all cooking duties also give direction and guidance to food service attendant.
- Keeps work stations clean and sanitised.
- Meals prepared in timely manner. Prepares meals for patients and staff.
- Adhere to health and safety policies and procedures.
- Complete workplace online training and daily food safe paperwork.
- Use appropriate PPE as required.
- Complete requirements for Food safe records and IDDSI Audits.
- Supervise- Food Service Assistant, give guidance, direction and feedback.
- Empower team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Kept kitchen up to code for health and safety inspections.
- Great knowledge of HACCP systems and policies and procedures. Monitoring Critical Control Points and establish corrective actions if required.
Short Order Cook
The Fruit Barn
12.2020 - 09.2021
- Food preparation.
- Cook meals to order.
- Prepared special dietary requirements.
- Ensured all hygiene and cleanliness of kitchen at all times.
- Worked in fast paced environment.
- Worked unsupervised.
- Attend staff meetings.
- Excellent communication skills to prepare meals in timely manner.
- Barista
Cook
WACHS
03.2020 - 11.2020
- Prepare menu to specifications, makes adjustments for special diet requirements. International Dsyphagia Diet Standardisation Initiative (IDDSI) trained.
- Operates kitchen machinery such as blender, oven, grill, stand mixer and rapid cooler.
- Estimate food consumption and organises food preparation.
- Order dry goods and fresh goods as required.
- Oversees all cooking duties, give guidance and direction to food service attendant.
- Keeps work stations clean and sanitised.
- Meals prepared in timely manner. Prepares meals for patients, meals on wheels and staff.
- Adhere to health and safety policies and procedures.
- Complete workplace online training and daily paperwork.
- Use appropriate PPE as required.
- Meet requirements for Food safe and IDDSI Audits.
Cafe Manager
Self Employed
07.2018 - 02.2020
- Responsible for day to day running of business.
- Recruiting, training and mentoring employees. Giving feedback and receiving feedback.
- Assigning tasks for staff, training and guidance.
- Enforcing cleaning and safety standards.
- Short order cook, baking, catering for local functions and businesses.
- Barista
- Conducting regular team meetings.
- Maintaining inventory and ordering dry and fresh goods. Sourcing local produce.
- Ensuring high level of customer satisfaction.
- Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
- Introduced new menu items to add variety and selections and meet customer preferences.
Service Coordinator/Community Support Worker
One2one
09.2014 - 06.2018
- Ensure consumer's goals and needs are being met through person centred planning. Ensure they have information of all services available to them in our community.
- Maintain records for consumer, daily progress notes.
- Encourage community participation and inclusion.
- Implement routines which are flexible and adaptable to the needs of the consumer.
- Help manage challenging behaviour, regular discussion in regards to strategies for Behaviour Support plan. Give regular feedback.
- Collaborating with consumer, support team, stakeholders and consumer"s family to make sure support plan is being followed and needs and goals are being met.
- Advocate for consumer when required.
- Recruitment processes for new support staff, assess training needs of support staff. Coaching and mentoring.
- Investigate incident reports.
- Transport consumer to medical appointments and community activities.
- Maintain consumer privacy and confidentiality at all times.
- Ensure all reports are up to date including NDIA progress reports.
- Use Microsoft Office software.
- Essential communication skills to be part of a Support team.
- Available on call for Support Workers, review and approve timesheets. Available for Support Workers to debrief.
- Established strong relationships with consumers through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Worked from home office.
Cafe Supervisor
Bunbury City Council
01.2017 - 06.2017
- Responsible for weekend running of cafe and admissions desk at the Bunbury wildlife par.,
- Training staff, delegating tasks within the work stations. Coaching and mentoring.
- Money handling.
- Short order cook.
- Barista.
- Open and close Park, end of day procedures.
- Ensure a high standard of customer satisfaction, handling customer complaints in a professional manner.
- Coordinate functions such as birthday parties.
- Adhering to WHS policies and procedures.
- Reporting to Park Manager.
- Wearing correct PPE when required.
Cafe Attendant
Bunbury City Council
06.2013 - 06.2017
- Bunbury Wildlife Park-
- Short order cook.
- Barista.
- Money handling.
- Ensured a high standard of customer satisfaction.
- Work well in a fast paced environment.
- Food preparation and service.
- Clearing tables, dishes, kept work station clean and tidy.
- Report to supervisor when required.
- Adhere to WHS policies and procedures.
- Wear correct PPE when required.
Nurse Assistant
Regis Forrest Gardens
06.2014 - 10.2014
- Assisted residents with activities of daily living.
- Personal care, bowel care, feeding.
- Follow care plan.
- Assist resident to reach goals.
- Encourage socialisation.
- Maintain confidentiality and privacy of residents.
- Adhere to WHS policies and procedures.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
- Furthered skills by actively taking part in employee training.
- Wear correct PPE when required.
Education
NDIS Worker Orientation Module
NDIS Quality And Safety Commission
12-2024
First Aid
St Johns
08-2024
Food Safety Supervisor
Australian Institute of Food Safety
10-2023
Certificate - Certificate 1V in Leisure And Health
AMA Services WA Pty Ltd
Western Australia10.2018
Certificate - Certificate of Accreditation
Mental Health First Aid Australia
Australia10.2018
Certificate - Activities Coordinator
Health Training Australia
Western Australia11.2017
Certificate - Staff Supervision And Development
National Disability Services
Western Australia08.2017
Certificate - Cert 111 Aged Care, Home And Community Services
Aged Care Training Services
Australia06.2014
Skills
- Excellent communication skills
- Adaptability
- Time management
- Flexibility
- Attention to detail
- Team orientated
- Accept direction and guidance
- Leadership
- Active listener
- Exceptional customer service
- Decision making
- Critical thinker
- Eager to expand knowledge
- Advocate for others if required
- Naturally empathetic
- Teamwork and collaboration
- Problem-solving
Referees
- Kerry Radford (WACHS Nannup, Former Head Cook) 0439 947 300.
- Martin Haigh (WACHS Bridgetown Head Cook ) 0488 611 075.
Timeline
Support Services Head Cook, Food Safety Supervisor
WACHS, Nannup Hospital
11.2021 - Current
Short Order Cook
The Fruit Barn
12.2020 - 09.2021
Cook
WACHS
03.2020 - 11.2020
Cafe Manager
Self Employed
07.2018 - 02.2020
Cafe Supervisor
Bunbury City Council
01.2017 - 06.2017
Service Coordinator/Community Support Worker
One2one
09.2014 - 06.2018
Nurse Assistant
Regis Forrest Gardens
06.2014 - 10.2014
Cafe Attendant
Bunbury City Council
06.2013 - 06.2017
NDIS Worker Orientation Module
NDIS Quality And Safety Commission
First Aid
St Johns
Food Safety Supervisor
Australian Institute of Food Safety
Certificate - Certificate 1V in Leisure And Health
AMA Services WA Pty Ltd
Certificate - Certificate of Accreditation
Mental Health First Aid Australia
Certificate - Activities Coordinator
Health Training Australia
Certificate - Staff Supervision And Development
National Disability Services
Certificate - Cert 111 Aged Care, Home And Community Services
Aged Care Training Services