Griffin Johnston Bailey
Romsey
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at Coles. Proven ability to enhance customer satisfaction through effective problem resolution and product knowledge. Skilled in Excel and quality control, consistently delivering results that exceed expectations while fostering a positive work environment.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Employee
Coles
Romsey
11.2018 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Wild Action Zoo
01.2016 - Current
- Fed animals
- Garden maintenance
- Looked after animals
- Walked the animals
Employee
Barker Trailers
05.2022 - 05.2023
- Working in finishing department of manufacturing
- Installing all the accessories for trailers
- Wiring up lights for the trailer
- Installing floorboards on the trailers
Employee
IGA
09.2022 - 12.2022
- Worked in fresh produce providing the best fruit and veg to customers
- Did cuts for fruit and vegetables for customers
Employee
McDonald’s
08.2017 - 06.2018
- Worked in customer service and cleaning
- Learnt some great skills and enjoyed the experience
- Took orders, looked after money and talked to customers
Tieve Tara
01.2013 - 01.2018
- Garden maintenance
- Handling Money
- Greeting people as they enter the garden
Work Experience
Langley McKimmie
Woodend
07.2017 - 07.2017
- Completed Tax returns
- Made an oral presentation on paperless offices
- Photocopied and printed
- Shadowed experienced staff to learn about operational processes and best practices.
- Maintained accurate records of all activities performed throughout internship period.
Lancefield Junior Football Club
01.2013 - 01.2014
- Organised merchandise and set up the stall.
- Taking orders, collecting money, writing receipts.
Woodend Aged Care
01.2016
- Assisted in the enrichment of elderly lives.
- Practiced communicating skills with elderly patients
Education
Business Accountancy
RMIT University
Melbourne, Vic 03.2020 - 07.2025
High School Education
Braemar College
Woodend, Vic 01.2012 - 01/2019
Skills
- Word
- PowerPoint
- Outlook
- Excel
- Customer service
- Team Collaboration
- Product knowledge
- Quality control
- Inventory management
Accomplishments
- 2013, Year 6 Maths Enrichment
- 2013-2015, Credit, Australian Schools Math Competition
- 2018, Teen mental health first aid Certificate
References
Upon request
Extracurricular Activities
Basketball, 2012-Ongoing Riddell District Football League, 2009-2015
Volunteer Experience
- Wild Action Zoo, 2016, Fed animals, Garden maintenance, Looked after animals, Walked the animals
- Tieve Tara, 2013-2018, Garden maintenance, Handling Money, Greeting people as they enter the garden
- Lancefield Junior Football Club, 2013-2014, Organised merchandise and set up the stall, Taking orders, collecting money, writing receipts
- Woodend Aged Care, 2016, Assisted in the enrichment of elderly lives, Practiced communicating skills with elderly patients
- Langley McKimmie, 07/24/17-07/28/17, Completed Tax returns, Made an oral presentation on paperless offices, Photocopied and printed
Personal Information
Date of Birth: 01/28/01
Timeline
Employee
IGA
09.2022 - 12.2022
Employee
Barker Trailers
05.2022 - 05.2023
Business Accountancy
RMIT University
03.2020 - 07.2025
Employee
Coles
11.2018 - Current
Employee
McDonald’s
08.2017 - 06.2018
Work Experience
Langley McKimmie
07.2017 - 07.2017
Wild Action Zoo
01.2016 - Current
Woodend Aged Care
01.2016
Tieve Tara
01.2013 - 01.2018
Lancefield Junior Football Club
01.2013 - 01.2014
High School Education
Braemar College
01.2012 - 01/2019