Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Grishma Pahari

Sydney,NSW

Summary

Confident with strong time management abilities and extensive knowledge of customer service. Passionate about providing exceptional service and building positive relationships with clients. Skilled in efficiently resolving issues and exceeding customer expectations, with extensive experience in cash handling.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Oporto
11.2021 - 05.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Guided new hires in understanding job responsibilities and equipment use.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Customer Service Representative

KFC
05.2022 - 04.2025
  • Ensured customer satisfaction by greeting them and handling orders promptly.
  • Operated cash register to process customer payments accurately and efficiently.
  • Assisted in training new employees on operations and customer service standards.

Shift Supervisor

KFC
04.2025 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

Bachelor Of Nursing -

Western Sydney University
Sydney, NSW

Glenwood High School
Sydney, NSW
10.2024

Skills

  • Cash Handling
  • Food Preparation
  • Positive Attitude
  • Communication
  • Organisational skills
  • Quick learner
  • Reliable and trustworthy

Languages

Nepali
Professional

Certification

First Aid

Timeline

Shift Supervisor

KFC
04.2025 - Current

Customer Service Representative

KFC
05.2022 - 04.2025

Customer Service Representative

Oporto
11.2021 - 05.2022

Glenwood High School

Bachelor Of Nursing -

Western Sydney University
Grishma Pahari