Gruvin Singh
Senior Account Executive
Sydney,NSW
Summary
With over a decade of expertise, leading expansion and stimulating creativity in various industries, the focus is particularly on enterprise cloud networking and SAAS sales. As a Senior Account Executive at Cisco Meraki, consistently exceeding performance goals led to the distinction of being named a Cisco Sales Champion in 2022. The commitment to ongoing learning is demonstrated by the pursuit of a Mini MBA in Emerging Technologies and possession of various certifications in sales channel management, best practices, and key account management. Always ready to partner with fellow professionals to enhance projects and successes.
Overview
11
11
years of professional experience
1
1
Certificate
2
2
Languages
Work History
Senior Account Executive
Cisco Systems
Sydney, NSW
10.2022 - Current
- Utilised data-driven decision-making to identify new target markets and customer segments.
- Developed and implemented successful sales strategy resulting in 40% Revenue Growth YOY
- Hosted public webinars and sales presentations as part of Go-to-Market (G2M) strategy, targeting new customer prospects and engaging with numerous channel partners.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
Account Executive
Cisco Systems
Sydney, NSW
02.2020 - 09.2022
- Penetrated new markets and industries, resulting in % expansion of assigned territory client base and increased market share.
- On-boarded over 40 strategic partners.
- Demonstrated strong negotiation skills in closing deals, achieving favorable terms, and resolving client issues, resulting in win-win outcomes.\
- Adapted to changes in market (Covid Term), Supply Chain Constraints to stay competitive and achieve sales goals.
- Executed successful sales strategies to convert leads into customers.
Account Manager - Technology Solutions
Winc
Sydney, NSW
11.2017 - 02.2020
- Managed portfolio of 140 SME enterprise corporate clients, including ASX200 listed companies, with combined annual IT spend exceeding $10 million.
- Grew annual revenue from customer portfolio by 18% through upselling additional services and expanding product offerings.
- Evaluated emerging technologies for potential adoption in the organisation, making strategic recommendations
- Optimised IT infrastructure by consolidating systems and leveraging cloud-based resources where appropriate
Client Dealer
OFX (Formerly OZ Forex)
Sydney, NSW
06.2016 - 10.2017
- Helped clients save estimated $100,000 collectively by effectively using forward contracts to lock in favourable exchange rates and protect against currency fluctuations.
- Achieved 90% client retention rate by building strong, trust-based relationships and consistently delivering exceptional service.
- Assisted clients in mitigating currency risk by offering hedging strategies and solutions to protect against adverse exchange rate fluctuations.
Mobile Account Manager
Telstra
Sydney, NSW
07.2015 - 05.2016
- Acquired 10 new SMB clients within first quarter, resulting in 20% increase in client portfolio.
- Managed portfolio of SMB clients, ranging from small startups to medium-sized enterprises, with focus on mobile communication solutions.
- Prepared detailed proposals outlining recommended mobile plans, hardware upgrades, and pricing structures, ensuring clear communication of benefits and cost savings.
Business Specialist
Telstra
Brisbane, QLD
05.2013 - 06.2015
- Offered tailored recommendations and solutions to address customers' needs, aligning Telstra's digital office technology with their business goals.
- Maintained high level of service quality by following call center protocols, ensuring accurate documentation of customer interactions, and meeting key performance indicators (KPIs) & NPS.
- Addressed billing inquiries and concerns, explaining charges and assisting with billing-related issues or disputes.
Education
Mini MBA- Emerging Technologies -
Australian Institute of Management
Sydney, NSW 01.2023 - 2023.07
Advanced Diploma of Marketing & Management - undefined
Australian Business Academy
North Sydney, Sydney 02.2010 - 2011.01
Higher School Certificate - undefined
James Cook Boys School
Kogarah, NSW 11.2009 - 2009.11
Skills
Smartsheetundefined
Accomplishments
Awarded 2022 Cisco Sales Champion Top 10% Global Seller (out of ~22000 Channel Sellers)
Certification
MEDDPICC Masterclass
Timeline
Mini MBA- Emerging Technologies -
Australian Institute of Management
01.2023 - 2023.07
Senior Account Executive
Cisco Systems
10.2022 - Current
Account Executive
Cisco Systems
02.2020 - 09.2022
Account Manager - Technology Solutions
Winc
11.2017 - 02.2020
Client Dealer
OFX (Formerly OZ Forex)
06.2016 - 10.2017
Mobile Account Manager
Telstra
07.2015 - 05.2016
Business Specialist
Telstra
05.2013 - 06.2015
Advanced Diploma of Marketing & Management - undefined
Australian Business Academy
02.2010 - 2011.01
Higher School Certificate - undefined
James Cook Boys School
11.2009 - 2009.11
References
References Available Upon Request
References
References Available Upon Request
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