Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in insurance, finance and mortgage broking fields, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.
Results-driven, accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
Insurance Agent
Life Insurance Corporation of India
Hyderabad, Telangana India
09.2000 - 08.2016
Met clients to determine their insurance needs and recommend policies that best suit their needs.
Expertise in selling insurance policies to clients, explaining the coverage and answering any questions they may have.
Marketed the company's services and insurance policies to potential clients, often through advertising, cold-calling, and networking.
Built and maintained relationships with clients to ensure their satisfaction with the policies they have purchased and to encourage repeat business.
Assisted clients in filing insurance claims and working with insurance companies to ensure timely payment of claims.
Ensured compliance with all applicable laws and regulations related to insurance sales and policies.
Stayed up-to-date on changes in the insurance industry, regulations, and policies by completing continuing education courses.
Obtained underwriting approval by completing application for coverage.
Identified issues and took appropriate action to deliver speedy resolution.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Upsold additional products and services after identifying customer needs and requirements.
Education
Master of Computer Applications - Computer Applications
Osmania University
India
06.1998 - 06.2001
Skills
Business planning
Health insurance
Integrative negotiation
Life insurance
Knowledgeable in [Technology]
Quotes and sales
Client needs analysis
Data entry
Policy renewals
Customer service
Languages
English
Advanced
Hindi
Advanced
Telugu
Fluent
Timeline
Insurance Agent
Life Insurance Corporation of India
09.2000 - 08.2016
Master of Computer Applications - Computer Applications