Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
5
5
years of professional experience
Work History
Sales Assisstant
Lenovo
07.2021 - 08.2022
Helped customers locate Lenovo server and make a contract.
Assisted customers with prompt and polite support in-person and via telephone and email.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Milk Tea Shop Clerk
Milk Flower
11.2019 - 11.2020
Kept merchandise neat, attractively displayed and sufficiently stocked to attract customers.
Performed shift opening and closing duties to balance cash drawer and prepare shop for customers.
Greeted customers, answered telephone.
Waitress
Ichiran Ramen
10.2017 - 07.2018
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Education
Master of Arts - Marketing Communication
The University of Melbourne
Melbourne, VIC
12.2024
Bachelor of Arts - Japanese
Minzu University of China
Beijing, China
06.2019
Skills
Speak Chinese, Korean, Japanese and English fluently