Edison Zhu
Canberra,Australia
Summary
Enthusiastic and quick-learning professional with three years of customer service experience. Skilled in engaging with clients and capable in front-end development and database design, seeking to leverage abilities to contribute to technology-driven projects.
Overview
2
2
years of professional experience
Work History
Operations Officer
Capital college
Canberra, ACT
10.2024 - Current
• Answering student inquiries, listening to student complaints, concerns, and difficulties arising at the college, and referring to the correct personnel.
• Maintain student records, prepare files, provide fee payment information, manage resulting outcomes, manage academic extensions, and issue credentials.
• Tasks related to finances include accurate data entry into College financial (Xero) and administrative (Axcelerate) systems.
MSY (Umart Online)
04.2023 - 12.2023
- Manage the internal website to synchronize products on the website with inventory
- Provide customers with hardware updates to improve computer performance
- (Such as SSD, RAM, graphics card replacement)
News agency
06.2023 - 11.2023
- Manage the internal network, coordinate with magazine suppliers, and ensure the timeliness of magazines and publications in the store
Translator
NBA Global Academy
, Australia
- Provide translation services for players from China during training, physical examinations, meetings, and other activities
Education
Professional Year -
QIBA
Canberra, Australia11.2024
Bachelor of Information and Technology - Web design and production
University of Canberra
Canberra, AUSTRALIA09.2023
Skills
- Java Script
- HTML
- CSS
- UI
- UX
- Python
- SQL
- Excellent communication skills
- Strong customer service capabilities
- Ability to communicate in social situations
References
Available on request.
Extracurricular Activities
Member, MySQL Member, Microsoft Azure Fundamentals Player, Western creek dodgers Club, Basketball, Canberra, ACT, Australia Player, Ginninderra rats, Basketball, Canberra, ACT, Australia Personal trainer, Canberra, ACT, Australia
Hobbies and Interests
- Philosophy
- Basketball
- Gym
- New Technology
Projects
Undergraduate Final Project, Research on the feasibility of Azure Labs for teaching. Soft Engineering Project, Use python to make a record data app and use the GUI to make the user interface. Front-end design Project, Use HTML, JavaScript, bootstrap to make a web page that allows users to log in and store information., Use JavaScript to make an interactive animation., Create a COVID-19 vaccine themed website using HTML, bootstrap, and JavaScript.
Volunteer Experience
Translator, NBA Global Academy, Australia, Provide translation services for players from China during training, physical examinations, meetings, and other activities.
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
References
References available upon request.
Timeline
Operations Officer
Capital college
10.2024 - Current
News agency
06.2023 - 11.2023
MSY (Umart Online)
04.2023 - 12.2023
Translator
NBA Global Academy
Professional Year -
QIBA
Bachelor of Information and Technology - Web design and production
University of Canberra
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