Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guillermo Jiménez

117 Glen Huntly Road,VIC

Summary

I am a Spanish traveler on a Work and Holiday Visa and I am looking for a permanent job or position in Melbourne.

I have a broad experience in tourism, especially, in the hotel world, and working directly with the public overall.

I have full and immediate availability.

Overview

9
9
years of professional experience

Work History

Park Güell

Customer Service
04.2021 - 10.2024
  • Attend visitors in Spanish, Catalan and English
  • Collect the entrances fees
  • Control the accesses of the visitors, to inform and to give indications such as schedules of visit, accesses to the park, or best itinerary to follow
  • Provide feedback, both from users and from own experience, in aim of continuous improvement of the service

Catalonia Eixample 1864

Hotel 4* Receptionist
07.2019 - 11.2020
  • Use of the SAP computer program and night audit with cash counting
  • Responding to emails and requests and management of reservations
  • Sale of tourist attractions and different services

Ohla Eixample

Hotel 5* Receptionist Internship
06.2019 - 07.2019
  • Control upselling and cross selling
  • Bell and concierge functions
  • Attention personalized, showing tourist places, gastronomic and cultural of the area

Blauet

Hotel 3* Receptionist
10.2017 - 03.2019
  • Night closing, luggage collection and breakfast preparation (picnic)
  • Filing documentation, telephone service and registration of incidents

Hotel ILUNION

Hotel 4* Receptionist Internship
04.2017 - 07.2017
  • Check-in, check-out, wake-up calls and management room changes
  • Take into account events or upcoming meetings and monitor occupancy dates short and long term

International Food and Beverages Hall

Fira De La Alimentaria Intership
04.2016 - 04.2016

Education

Professional Training Course in Tourism - Management of Tourist Accommodation

INS Escola D'Hoteleria I Turisme De Barcelona,EHTB
06-2019

Professional Training Course in Tourism - Guide, Tourist Information And Assistance.

INS Escola D'Hoteleria I Turisme De Barcelona,EHTB
06-2017

Skills

  • Interpersonal skills
  • Fostering group cohesion
  • Responsible
  • Decisive
  • Resourceful

Languages

Spanish
Native or Bilingual
Catalan
Native or Bilingual
English
Full Professional

Timeline

Park Güell

Customer Service
04.2021 - 10.2024

Catalonia Eixample 1864

Hotel 4* Receptionist
07.2019 - 11.2020

Ohla Eixample

Hotel 5* Receptionist Internship
06.2019 - 07.2019

Blauet

Hotel 3* Receptionist
10.2017 - 03.2019

Hotel ILUNION

Hotel 4* Receptionist Internship
04.2017 - 07.2017

International Food and Beverages Hall

Fira De La Alimentaria Intership
04.2016 - 04.2016

Professional Training Course in Tourism - Management of Tourist Accommodation

INS Escola D'Hoteleria I Turisme De Barcelona,EHTB

Professional Training Course in Tourism - Guide, Tourist Information And Assistance.

INS Escola D'Hoteleria I Turisme De Barcelona,EHTB
Guillermo Jiménez