Guillermo González García

• Serviced clients programming trucks for material pick-up and delivery local and national.

Key responsibilities

• Service booking, shipment follow-up and delivery confirmation, sales representative

Achievements

• Landed 2-year contract with Halter Logistics for local shipments
• Saved 15% on fuel expenses.

• Support locomotive and boat kit parts completion for build start up

Key responsibilities

• Internal material transfers (Oracle), PO expedition and follow up, close production line communication, shortage reports

Achievements

• Urgent South Africa locomotive kit completion according to schedule and goals
• 90% of spare generic parts used for new upcoming projects.

• Bilingual logistics customer service with international clients

Key responsibilities

• Conference calls, inventory control and accuracy, material aging report, defective lot & batches reworks, logistics problem solving, ocean, ground and air import, quoting.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Achievements

• 95% on-time order dispatch and delivery
• 100% client satisfaction on problem resolution.