Gulmira Ramadan
Craigieburn,Australia
Summary
HR and administrative professional with extensive experience in education, engineering, and technology sectors. Proficient in recruitment, compliance, and executive support, with a proven track record in stakeholder engagement and office management. Multilingual in English, Mandarin, and Turkish, facilitating effective communication across diverse teams. Recognized for adaptability, organization, and a commitment to fostering a positive workplace culture.
Overview
12
12
years of professional experience
Work History
HR Officer & Executive Assistant
Frontier Institute of Technology
Melbourne, Australia
10.2022 - Current
- Developed and implemented HR policies ensuring compliance with ASQA and Fair Work regulations.
- Managed end-to-end recruitment cycle, reducing time-to-hire and enhancing staff retention through structured induction.
- Provided high-level executive support, including diary management and preparation of board reports.
- Spearheaded office process improvements, streamlining reporting systems and automating workflows to increase efficiency.
- Delivered HR advisory support on workforce planning and employee relations to strengthen engagement.
- Coordinated internal investigations, managing sensitive staff matters with confidentiality and maintaining accurate records.
- Acted as liaison between senior leadership and stakeholders to foster communication and accountability.
Administration Assistant
RC Engineering Consultancy
Melbourne, Australia
10.2016 - 09.2022
- Enhanced cash flow management by overseeing invoicing, debt collection, and financial tracking.
- Provided high-level administrative support, managing correspondence and client communications.
- Coordinated project documentation, ensuring timely distribution among team members.
- Assisted senior consultants by scheduling meetings and managing calendars efficiently.
- Maintained organized filing systems for client records and project documents.
- Managed office supplies inventory and coordinated procurement processes with vendors.
- Collaborated with engineering teams to streamline administrative workflows effectively.
- Performed data entry tasks accurately within established timeframes.
Marketing Manager
Mercury Institute of Victoria
10.2015 - 10.2016
- Executed marketing strategies that increased student enrollment rates.
- Managed digital content, ensuring timely website updates and active social media engagement.
- Established strategic partnerships to enhance brand visibility and outreach.
- Oversaw digital campaigns across social media and email platforms to drive engagement.
- Collaborated with teams to produce promotional materials and compelling content.
- Coordinated events to showcase programs and engage prospective students.
- Designed graphics and logos for advertisements, newsletters, and marketing collateral.
Business Administration
Australia International United Holdings Group
08.2013 - 10.2015
- Provided operational and compliance support across administration functions.
- Maintained accurate data records and enhanced customer service processes.
- Established and nurtured client relationships, improving client retention.
Education
Diploma of Business Studies -
Swinburne University of Technology
03-2022
Bachelor of Health Science -
RMIT University
07-2015
Skills
- HR management and recruitment
- Project management
- Collaborative teamwork
- Regulatory compliance
- Executive assistance
- Stakeholder relations
- Tech proficiency
Languages
- English
- Mandarin
- Turkish
References
Available upon request.
Timeline
HR Officer & Executive Assistant
Frontier Institute of Technology
10.2022 - Current
Administration Assistant
RC Engineering Consultancy
10.2016 - 09.2022
Marketing Manager
Mercury Institute of Victoria
10.2015 - 10.2016
Business Administration
Australia International United Holdings Group
08.2013 - 10.2015
Diploma of Business Studies -
Swinburne University of Technology
Bachelor of Health Science -
RMIT University
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