GULZAR ANJUM

• Welcoming and sitting diners comfortably in dining section

• Taking customers' food and drink orders.

• Memorizing the menu and recommending appetizers, meals, and drinks.

• Processing guest payments, using proper accounting and cash handling procedures

• Assisting with the tidying of tables, clearing leftovers, and keeping the dining area neat and

pleasant.

• Collaborating with the kitchen and bar staff for the prompt and correct delivery of orders.

• Helping bartender with the drinks and stocking everything.

• Keeping bar and bar top clean.

• Managing POS

• Managing all third-party software

• Setting online pricing and menu integrations

• Social media and catering event management

• Troubleshooting all networking and device issues

• Training and supervising staff

• Dealing with customer complaints and queries

• Maximizing profitability and productivity

• Welcoming and sitting diners comfortably in the dining section.

• Taking customers' food and drink orders.

• Memorizing the menu and recommending appetizers, meals, and drinks.

• Processing guest payments, using proper accounting and cash handling procedures

• Assisting with the tidying of tables, clearing leftovers, and keeping the dining area neat and

pleasant.

• Collaborating with the kitchen and bar staff for the prompt and correct delivery of orders.

• Greeting guests as they arrive at the front door and let them know the wait times.

• Escorting guests to their tables when they're ready.

• Monitoring open dining areas.

• Communicating with the floor manager.

• Answering the telephone correctly.

• Explaining the ordering system to all guests.

• Maintaining a clean work environment.

• Helping bartender with the drinks and stocking everything.

• Keeping bar and bar top clean.

• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Engaged with customers to effectively build rapport and lasting relationships.

•. Bookkeeping in QBO

•. Digital Dispatch Management (TowBook)

•. QBO & TowBook Integration

•. Biweekly Payroll Management

•. Bank & Customer Accounts Management

•. Managing accounts (customers & vendors)

•. Prepared City, State and Federal Tax

•. Budgeting and cashflow planing

•. Bank Reconciliations

•. Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

•. Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.

• Preparing food neatly, accurately, and in a timely manner

• Demonstrating a complete understanding of menu items and explaining it to guests accurately

• Greeting guests and preparing their orders, using the Point-of-Sale system to record their orders

• Collecting guests' payments and making change

• Checking products in the line unit area and restocking items to ensure a sufficient supply throughout the shift

• Maintaining a clean work environment under the head chef supervisory.